Ranisha Jackson
Capitol Heights,MD
Summary
Results-driven professional with a strong background in operational effectiveness and compliance. Expertise in data management, customer relationship management, and team leadership enhances service delivery and accuracy. Skilled in communication and problem-solving, fostering team performance and customer satisfaction. Committed to building relationships and supporting company success through effective service strategies.
Overview
12
12
years of professional experience
Work History
Badging & Credentialing Support Manager
Chenega Integrated Systems
Arlington, Virginia
08.2026 - Current
- Reviewed 926B, 926C ID requests and credential packets, ensuring completeness and accuracy to support credentialing integrity.
- Verified 926B, 926C, ID request, and credential documentation, enhancing packet quality and compliance with credentialing standards.
- Supported badging and credentialing operations by processing credential records for the LEOSA program.
- Organized credential files for the LEOSA program and checked 926B, 926C ID requests for required supporting documents and correct information.
- Contributed to accurate badging and credentialing operations through badge sightings in DHART.
- Maintain organized records and trackers to support credential issuance, renewal, assignment and accountability.
- Enhanced the appearance and functionality of Civilian Police and Marine Police badges to ensure proper use.
- Managed sensitive information according to established security and privacy protocols.
- Monitored support performance metrics and reported findings to management.
- Generated weekly and quarterly reports on badges, credentials, and completed assignments to provide management with operational insights.
Logistic Support Assistant(LSA)
DC National Guard
Washington, DC
08.2025 - 06.2026
- Prepared, Packaged and issued ammunition and explosives for training and operational missions while maintaining chain of custody documentation.
- Received, Inspected and documented incoming ammunition shipments, ensuring compliance with safety and DOT/DOD storage standards.
- Configured storage area, maintained temperature control, ensured compliance with quantity-distance requirements, conducted safety checks, and performed risk assessments.
- Processed turn ins and demilidemilitarization requests for unserviceable or condemned ammunition.
- Addressed customer inquiries and resolved issues promptly, enhancing service experience and maintaining operational efficiency.
- Managed communication between departments and external contacts effectively.
Logistics Specialist
DC Army National Guard
Washington , DC
04.2021 - 06.2026
- Oversaw inventory levels to maintain stock accuracy, streamline supply chain operations, and manage budget-related processes to minimize discrepancies.
- Researched supply chain issues and assessed inefficiencies using GCSS Army software to enhance operational effectiveness.
- Verify transactions, product orders, and shipping dates while accurately entering information into databases and reports.
- Monitored equipment maintenance schedules to ensure continual operational readiness and support mission objectives.
Event Coordinator
Alabama Student Power Network
Birmingham, Alabama
01.2020 - 04.2021
- Managed administrative planning, vendor coordination, booking, promotion, and sponsorship efforts to enhance overall event success.
- Coordinated event schedules, timelines, logistics, and operational requirements to ensure seamless execution of large scale events.
- Cultivated vendor relationships to secure essential services and supplies for diverse events.
- Implemented marketing strategies to promote events through social media platforms.
- Collaborated with volunteers to facilitate event setup and breakdown efficiently.
ICAN Technical Theatre
THEARC
Washington , DC
03.2015 - 04.2018
- Designed and operated theatrical lighting systems for live performances including specialty lighting equipment.
- Collaborated to create and program lighting tracks and cues for performances, productions, and live events.
- Contributed to visual production elements that enhanced stage performances and events.
- Designed and constructed stage layouts, sets, backdrops, and scenic elements for productions.
- Performed stage management and backstage coordination ensuring equipment, performers, and production elements were properly prepared and organized.
- Provided sound engineering and audio support, including equipment setup, sound checks, microphone checks and trouble shooting.
- Set up and operated microphones, speakers, mixers, and lighting equipment for bands.
- Designed and arranged lighting and backdrops for photography and photoshoot environments to create desired visual effects.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Some College (No Degree) - Biology
Alabama A&M University
Huntsville, ALAssociate of Science - General Studies
UMGC
College Park, MD09-2026
Skills
- Credentialing support
- Security compliance
- Records & Documentation
- Documentation management
- Reporting
- Database Management
- Data analysis techniques
- Inventory & Supply Management
- Emergency Response
- Office administration
- Customer service
- Staff Training
- Critical thinking
- Deductive Reasoning
- Data entry
Timeline
Badging & Credentialing Support Manager
Chenega Integrated Systems
08.2026 - Current
Logistic Support Assistant(LSA)
DC National Guard
08.2025 - 06.2026
Logistics Specialist
DC Army National Guard
04.2021 - 06.2026
Event Coordinator
Alabama Student Power Network
01.2020 - 04.2021
ICAN Technical Theatre
THEARC
03.2015 - 04.2018
Some College (No Degree) - Biology
Alabama A&M University
Associate of Science - General Studies
UMGC