Ransey Olacio
Auburn,MA
Summary
Dynamic Master Technician with a proven track record at BMW of North America, excelling in expert diagnostics and adaptive problem solving. Enhanced shop productivity through effective team leadership and mentoring. Committed to continuous improvement and customer service, consistently delivering high-quality vehicle performance and preventative maintenance solutions.
Overview
15
15
years of professional experience
Work History
Master Technician
BMW of North America
06.2003 - 06.2015
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Mitigated potential future issues by performing preventative maintenance tasks according to established schedules and guidelines.
- Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant certifications.
- Maintained a safe working environment by adhering to company safety protocols and industry best practices.
A Level Technician
Maplecrest Lincoln Mercury
09.2002 - 06.2003
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
A Level Auto Technician
Ford World of Roselle Park
05.2000 - 09.2002
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Education
No Degree - Auto Mechanics
Lincoln Technical Institute
Union, NJ06-2000
Skills
- Strong communication skills
- Adaptive problem solving
- Expert diagnostics
- Continuous improvement mindset
- Team leadership experience
- Customer service
- Replacing parts
- Brake systems
- Parts replacement
- Engine repair
- Troubleshooting skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Master Technician
BMW of North America
06.2003 - 06.2015
A Level Technician
Maplecrest Lincoln Mercury
09.2002 - 06.2003
A Level Auto Technician
Ford World of Roselle Park
05.2000 - 09.2002
No Degree - Auto Mechanics
Lincoln Technical Institute
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