Ransford Ashitey
Chicago,IL
Summary
Dynamic professional with a positive attitude, experienced in enhancing customer satisfaction. I have a proven track record in team collaboration and operational efficiency, complemented by strong leadership skills.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Amazon
Chicago, IL
03.2021 - Current
- Delivered packages efficiently while adhering to safety protocols and timelines.
- Navigated designated routes using GPS technology to optimize delivery schedules.
- Maintained accurate records of deliveries and pickup confirmations for operational tracking.
- Collaborated with team members to enhance overall delivery efficiency and service quality.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Field Supervisor
NPG Security
Bensenville, IL
09.2020 - 03.2021
- Supervised daily field operations, ensuring compliance with security protocols and client requirements.
- Trained and mentored new security personnel, enhancing team performance and service quality.
- Conducted regular inspections of security sites, identifying areas for improvement and implementing corrective actions.
- Collaborated with management to develop effective response strategies for security incidents and emergencies.
Hotel Manager
Jovix
Accra, Ghana
09.2016 - 12.2019
- Oversaw daily hotel operations, ensuring high standards of guest service and satisfaction.
- Developed and implemented staff training programs to enhance team performance and operational efficiency.
- Managed budgeting processes, optimizing resource allocation and expense control for improved financial performance.
- Collaborated with marketing teams to design promotional campaigns, increasing hotel visibility and occupancy rates.
Education
Diploma - Graphics & Web Designing
Ipmc
Accra, Ghana08-2008
WASSCE - Arts
Achimota Secondary School
Accra, Ghana06-2007
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Work under pressure
References
1. Mr Joseph Martey - special aide to the president of Ghana ( Jovix Lodge & Restaurant)
2. Isaac Oludoyi - former operations manager (NPG Security)
3. Ms Adetutu Balogun- former colleague (NPG Security)
4. Roberto - Amazon logistics associate
Timeline
Delivery Driver
Amazon
03.2021 - Current
Field Supervisor
NPG Security
09.2020 - 03.2021
Hotel Manager
Jovix
09.2016 - 12.2019
Diploma - Graphics & Web Designing
Ipmc
WASSCE - Arts
Achimota Secondary School