Ransis D Pagan
Newburgh,New York
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Love to learn new job titles to learn more about the in and out of the company
Overview
3
3
years of professional experience
Work History
Yard Hostler Driver
Amazon TOM TEAM
Rock Tavern, NY
08.2023 - 10.2023
- Minimized damage to trailers/containers by operating hostler trucks with precision and care during transport activities.
- Increased safety in the yard by conducting thorough pre-trip inspections of hostler trucks, ensuring proper functionality and reporting any issues.
- Streamlined operations by performing routine maintenance on equipment, minimizing downtime due to mechanical issues.
- Efficiently navigated the yard using both written instructions and GPS technology, reducing time spent searching for specific containers.
- Enhanced communication with dispatchers and other drivers through clear, concise radio transmissions and timely updates on job progress.
- Contributed to a teamwork-focused atmosphere by collaborating effectively with colleagues during shift changes and coordinating tasks efficiently.
- Demonstrated strong attention to detail while inspecting trailers for potential hazards or maintenance needs, preventing incidents in the yard.
- Ensured compliance with company policies and DOT regulations through diligent record keeping and adherence to procedures.
- Successfully maintained a clean driving record while executing high-pressure maneuvers in fast-paced environments.
- Improved yard efficiency by skillfully maneuvering trailers into tight spaces and maintaining an organized work environment.
- Maximized utilization of available space within the yard through careful planning and strategic trailer placement strategies.
- Upheld excellent time management skills, consistently meeting deadlines for moving containers within designated timeframes.
- Promoted a safe working environment by adhering to all safety protocols while operating hostler trucks or assisting in the yard.
- Provided reliable service in all weather conditions, safely navigating slippery surfaces or limited visibility situations as necessary.
- Reduced turnaround times for trucks by quickly connecting and disconnecting hoses, air lines, and electrical cables.
- Worked closely with Yardmaster to receive tasks and information.
- Showcased strong problem-solving abilities when faced with challenging parking scenarios or unexpected obstacles.
Route Delivery Driver, United rental
United Rentals
Wappingers Falls, NY
08.2021 - 05.2023
- Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
- Completed accurate documentation of each delivery, maintaining organized records for reference purposes.
- Operated various types of vehicles skillfully, adapting to different sizes and weight capacities as required per route assignments.
- Built strong relationships with customers, resulting in repeat business and positive feedback.
- Collaborated with dispatchers to resolve any delivery issues or discrepancies promptly.
- Loaded and unloaded trucks efficiently, minimizing potential for damaged goods during transport.
- Increased overall productivity by implementing effective time management strategies while on the road.
- Contributed to team success by assisting fellow drivers when needed or requested by supervisors.
- Assisted in training new drivers, sharing best practices for successful deliveries and customer service.
- Ensured compliance with company policies and procedures during all delivery tasks.
- Improved customer satisfaction by consistently delivering orders on time and accurately.
- Enhanced route efficiency by regularly reviewing and optimizing delivery schedules.
- Maintained a clean driving record, ensuring safe and responsible driving practices.
- Provided exceptional customer service by addressing questions or concerns professionally and courteously.
- Streamlined communication between dispatchers and drivers through the use of GPS technology for real-time updates on route progressions.
- Inspected and loaded delivery trucks and picked up customer returns.
- Received, counted and inspected inventory for delivery.
- Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
- Logged mileage, stops, orders and carton counts for each route.
- Maintained records of mileage, oil, gas and expenses for reimbursements.
- Reviewed and updated customer lists with Software and Software.
Amazon delivery
Park Logistic
DYO1
04.2021 - 08.2021
- Deliver packages to customer in all different type of weather’s Doing 35+ HPW
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
Mail carrier, USPS
USPS
Wappingers Falls, NY
04.2020 - 03.2021
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Distributed mail on foot to residences and businesses, delivering to approximately Number customers per shift.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Proactively communicated route changes or potential delays due to construction or road closures with supervisors for alternative planning purposes.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Ensured the security of mailboxes by diligently locking them after deliveries to protect customers'' personal information and prevent theft.
- Completed large-volume seasonal deliveries such as tax documents, holiday packages and election materials on time to meet strict deadlines.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Participated in ongoing USPS training programs to stay current on postal service procedures, regulations, and best practices for efficient mail delivery.
Education
High school diploma -
Carmen Belen Viega High School
Skills
- Speak multiple languages
- Read lips
- Customer relations
- Task prioritization
- Teamwork
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Yard Hostler Driver
Amazon TOM TEAM
08.2023 - 10.2023
Route Delivery Driver, United rental
United Rentals
08.2021 - 05.2023
Amazon delivery
Park Logistic
04.2021 - 08.2021
Mail carrier, USPS
USPS
04.2020 - 03.2021
High school diploma -
Carmen Belen Viega High School