Ranya Darraji
anaheim,CA
Summary
Efficient medical secretary and administrative assistant with background in managing front office operations, patient scheduling, and record-keeping within healthcare settings. Skilled in maintaining confidentiality of patient information, improving office workflows, and supporting clinical staff with administrative tasks. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Made impactful contributions to previous workplaces by streamlining appointment processes and reducing waiting times for patients. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Administrative Assistant
7daydeal
Anaheim, CA
12.2024 - Current
- Ensured that all necessary forms were completed accurately before a patient's appointment.
- Greeted and checked in patients, verified insurance information, collected payments, scheduled appointments and managed patient records.
- Conducted regular audits of patient records to ensure compliance with HIPAA regulations.
- Managed patient recalls by sending reminder cards or calling them to schedule follow-up visits.
- Resolved customer inquiries quickly and efficiently while providing excellent customer service.
- Provided support to other staff members when needed such as filing documents or making copies.
- Answered phone calls, responded to emails and provided customer service to dental patients.
- Verified, updated and entered patient information into system.
- Gathered medical information, dental health history and vitals from patients.
- Answered and managed incoming calls and emails.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Scheduled and attended staff meetings and committees to record minutes for future reference.
Dental Assistant
7 Day Dental Smiles
anaheim, CA
05.2024 - 04.2025
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Ensured compliance with infection control policies and procedures.
- Sterilized instruments according to established guidelines and protocols.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Customer Service Associate
Dalati Insurance Agency
Garden Grove
02.2019 - 06.2019
- Serviced insurance policies for agents and policyholders.
- Greeted clients, opened and updated customer accounts, scheduled appointments, and responded to service questions.
Art Exhibitionist
Santa Ana Museum
Santa Ana
01.2018 - 12.2018
- Assisted with customer requests and answered questions to improve satisfaction.
Education
No Degree - Biology And Biochemistry
Open University CSFU
Fullerton, CA05-2025
Bachelor of Science - Chemistry
University of California, Riverside
Riverdale, CA05-2024
Some College (No Degree) - Liberla Arts: Math And Science
Fullerton College
Fullerton, CA05-2024
Associate of Arts - Liberal Arts: Math And Science
Cypress College
Cypress, CA05-2022
Diploma -
Anaheim High School
Anaheim, CA05-2017
Skills
- Microsoft Office
- Word
- Excel
- Outlook
- Windows
- PowerPoint
- Cash-handling
- Quick-learner
- Organized
- Friendly
- Cooperative
- Hard-worker
- Intelligent
- Laboratory techniques
- Data analysis
- Chemical safety
- Patient care
- Customer service
- Effective communication
- Time management
- Team collaboration
- Infection control proficiency
- OSHA regulations
- Appointment scheduling
- Dentrix proficiency
- Taking X-rays
- Disinfecting rooms and equipment
- Infection control procedures
- Exam room setups
- Sterilization techniques
- Patient records gathering
- Dental office administration
- Office administration duties
- Dental impressions
- Treatment room setup
- Patient scheduling
Accomplishments
- Dean’s Honors, Fullerton College
- High School Honors: Outstanding student
- PTSA Certificate
- Certificate GPA of 3.0 or better
- Certificate from Independent learning center
Activities
- Walking
- Exercising
- Running
- Swimming
- Horseback riding
- Painting and Crafts
- Reading
Certification
- Certification of Work Experience as dental assistant april 2025. ????
- certification of Infection Control and Dental Practice Act feb 2025
- Completion of American Heart Association Basic Life Support (CPR and AED) program jan 2025.
- Certification of coronal polishing and sealant month????? 2025
- X-rays certification jul 2025
Timeline
Dental Administrative Assistant
7daydeal
12.2024 - Current
Dental Assistant
7 Day Dental Smiles
05.2024 - 04.2025
Customer Service Associate
Dalati Insurance Agency
02.2019 - 06.2019
Art Exhibitionist
Santa Ana Museum
01.2018 - 12.2018
No Degree - Biology And Biochemistry
Open University CSFU
Bachelor of Science - Chemistry
University of California, Riverside
Some College (No Degree) - Liberla Arts: Math And Science
Fullerton College
Associate of Arts - Liberal Arts: Math And Science
Cypress College
Diploma -
Anaheim High School
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