Ranzel Molina
Sacramento,CA
Summary
Detail-oriented office assistant with a track record of improving workflow efficiency and team collaboration. Skilled in data entry, time management, and customer service, ready to contribute to organizational success by enhancing operational processes.
Overview
9
9
years of professional experience
Work History
Office Assisstant II
County of Sacramento - Public Defenders Office
Sacramento, California
03.2025 - Current
- -Answered and transferred calls to appropriate departments, relayed messages and requests via email to ensure timely communication.
- We are also designated to receive and distribute mail as it comes.
- Learned how to efficiently use copier/scanner machines for copying, scanning, saving electronically as we use them to get through our daily tasks.
- Ability to keep track of time for tasks that are time sensitive.
- Performed data entry, organized physical and digital files, and updated database to maintain accurate records during my time with the file unit.
- Monitored office supplies inventory and restocked common areas, ensuring availability of materials in the copy room.
Front Desk
Make a Smile
Sacramento, California
01.2023 - 12.2023
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Executive Chef
The Pavilion at El Dorado Hills
Sacramento, California
04.2022 - 12.2022
- Designed seasonal menus emphasizing fresh, local ingredients for diverse clientele.
- Managed kitchen staff, ensuring effective training and teamwork during peak service hours.
- Oversaw food preparation standards, maintaining quality and safety compliance consistently.
- Coordinated with suppliers to source high-quality produce and specialty items efficiently.
- Implemented cost control measures to optimize kitchen operations and reduce waste effectively.
Warehouse associate
Amazon
Sacramento, California
05.2021 - 04.2022
- Operated material handling equipment to move inventory efficiently.
- Followed safety protocols while handling hazardous materials and heavy loads.
- Loaded and unloaded trucks, ensuring timely processing of incoming shipments.
Cook
The village at heritage park
SACRAMENTO, CA
09.2019 - 01.2022
- Prepared daily meals for residents while adhering to food safety regulations.
- Trained in FIFO inventory management to ensure freshness of food supplies.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Managed stock storage promptly upon delivery to optimize kitchen efficiency.
Restaurant Manager
Burgerim
Sacramento, CA
10.2018 - 12.2019
- Managed daily restaurant operations and ensured compliance with health standards.
- Trained and supervised staff on customer service protocols and food preparation techniques.
- Implemented inventory management procedures to control food costs and reduce waste.
- Coordinated promotional events to enhance community engagement and drive sales.
- Conducted regular performance evaluations to provide feedback and support employee development.
Shift manager
Mcdonalds
Sacramento, CA
12.2017 - 10.2018
- Supervised team members during peak hours to ensure efficient service.
- Coordinated staff schedules to optimize coverage and meet operational needs.
- Trained new employees on customer service standards and food safety practices.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
Education
Some College (No Degree) - PRE-HEALTH OCCUPATIONS A.S.
American River College
Sacramento, CA08-2026
Skills
- Customer service
- Data entry
- Time management
- Team collaboration
- Office administration
- Patient communication
Timeline
Office Assisstant II
County of Sacramento - Public Defenders Office
03.2025 - Current
Front Desk
Make a Smile
01.2023 - 12.2023
Executive Chef
The Pavilion at El Dorado Hills
04.2022 - 12.2022
Warehouse associate
Amazon
05.2021 - 04.2022
Cook
The village at heritage park
09.2019 - 01.2022
Restaurant Manager
Burgerim
10.2018 - 12.2019
Shift manager
Mcdonalds
12.2017 - 10.2018
Some College (No Degree) - PRE-HEALTH OCCUPATIONS A.S.
American River College