Open To Work
Raphael Hannah
Maryland Heights,MO
Work Preference
Summary
Seasoned multi-site maintenance supervisor with a strong focus on preventive maintenance, renovations, new builds, and safety compliance. Proven track record in training staff and boosting team performance to meet operational objectives and enhance customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Multi-Site Maintenance Supervisor
Village Green
St. Louis , MO
09.2020 - Current
- Oversees daily operations of service department, scheduling of vendors, and workflow management.
- Supervises staff to elevate customer satisfaction and ratings while ensuring adherence to company policies.
- Works closely with construction superintendent to schedule trades and punch units as they are released to management.
- Maintains detailed records of service requests, tracking resolution times, and associated costs via Yardi and Sightplan.
- Negotiates vendor contracts to secure favorable terms for budget.
- Coordinates preventive maintenance schedules for facilities and residents.
Maintenance Supervisor
Trinity Property Consultants
Chicago, Illinois
07.2017 - 09.2020
- Supervised maintenance staff, ensuring timely and effective completion of repairs and services to maintain facility standards.
- Managed work order system via Entrata tracking maintenance requests and providing updates to residents and supervisors to streamline communication and response times.
- Monitored performance of maintenance personnel, providing guidance and coaching as necessary.
- Coordinated material deliveries with suppliers to maintain an uninterrupted flow of materials to the property.
- Directed the activities of subcontractors, vendors, and other personnel as required to meet project goals during renovations of property.
Painter
Tradesman International
Chicago, Illinois
03.2015 - 07.2017
- Applied paint using brushes, rollers, spray guns, or other specialized equipment.
- Maintained tools and equipment to ensure optimal efficiency.
- Prepared surfaces through sanding, scraping, and cleaning for proper adhesion.
- Executed repairs on wall defects by patching holes and scrapes before project initiation.
Education
GED -
University of Illinois
Chicago, IL01-1996
Skills
- Facilities management
- Preventive maintenance
- HVAC systems
- Electrical systems
- Plumbing systems
- Building repairs
- Safety compliance
- Team supervision
- Time management
- Problem solving
- Conflict resolution
Certification
- EPA Certification
Accomplishments
- SLAA Maintenance Supervisor of the Year 2024
- Greatness in the Green 2025
- Greatness in the Green 2023
Timeline
Multi-Site Maintenance Supervisor
Village Green
09.2020 - Current
Maintenance Supervisor
Trinity Property Consultants
07.2017 - 09.2020
Painter
Tradesman International
03.2015 - 07.2017
GED -
University of Illinois