Raphael Garcia
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
ID SUPERVISOR
DLS Events
11.2021 - Current
- Greet & assist guests to foster positive experiences
- Determine the authenticity & verification of presented photo IDs to allow guest passage with minimal oversight.
- Directed and supervised team of 30 employees in daily operations.
- Trained new team members on procedures and event execution standards.
- Resolved on-site issues promptly to minimize disruptions during events.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Managed inventory of supplies and materials for upcoming events.
- Performed administrative duties such as payroll processing and bookkeeping activities.
Security Officer
Golden Voice
Pomona, CA
01.2024 - Current
- Verified photo IDs and tickets to allow guests passage.
- Assisted with crowd control during large events held at the facility.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Front Desk Sales Associate
Crunch Fitness Gym
Chino, CA
07.2022 - 01.2024
- Manage front desk and engage in friendly conversations while conducting check-in process.
- Generate sales by prospecting leads, cold calling, & closing deals.
- Prepare daily shift close reports and balanced cash register to accurately reflect transactions.
- Conduct tours of facility while establishing relationships & targeting prospective member goals and needs.
- Assist customers with booking personal training reservations, membership renewals, and answering additional questions, both in person and over phone.
- Make recommendations to customers to promote brand effectiv ex
Samples Department Associate
Kolay Flooring International
City of Industry, CA
01.2020 - 12.2020
- Packed, sealed or affixed postage to prepare materials for shipping.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Suggestively sold various products by explaining unique features and educating customers on proper application or usage.
- Stayed up to date on company products and services to support sales.
Market Department & Sales Associate
Target Corp
Chino Hills, CA
11.2018 - 12.2019
- Managed inventory, stocked, and replenished over 5,000 variety of products.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Cook's Assistant
Tacos Jalisco
Pomona, CA
06.2016 - 11.2018
- Prepared food for service based on daily specials and chef's needs.
- Verified freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.
- Monitored work areas, serving lines, and eating areas to verify safe food preparation and service environment.
Shipping & Receiving Manager
Astro-Tek Industries
Anaheim, CA
04.2012 - 01.2015
- Examined & compared shipment contents with paperwork to support inventory accuracy while logging and processing material shipments in databases.
- Coordinated incoming & outgoing shipments and placement of materials to meet scheduling requirements.
- Delivered or routed fragile materials to departments using a variety of forklifts.
- Prepared accurate shipping orders & bills of lading in line with regulations established by shipping companies and international customs.
- Operated various forklifts & hand trucks to transfer materials to and from target areas.
- Utilized handheld scanners for warehouse management system compliance and inventory documentation changes.
- Prepared finished stock for shipment by identifying, pulling and packing product to meet demanding production targets.
Warehouse Associate
Pep Boys Distribution Center
San Bernardino, CA
12.2010 - 03.2012
Education
Bachelors Degree - In Progress
Chaffey College
Rancho Cucamonga, CA07-2026
High School Diploma -
Chino High School
Chino, CA01-2010
Skills
- Event supervision
- Customer service
- Forklift Certified
- Warehouse support
Timeline
Security Officer
Golden Voice
01.2024 - Current
Front Desk Sales Associate
Crunch Fitness Gym
07.2022 - 01.2024
ID SUPERVISOR
DLS Events
11.2021 - Current
Samples Department Associate
Kolay Flooring International
01.2020 - 12.2020
Market Department & Sales Associate
Target Corp
11.2018 - 12.2019
Cook's Assistant
Tacos Jalisco
06.2016 - 11.2018
Shipping & Receiving Manager
Astro-Tek Industries
04.2012 - 01.2015
Warehouse Associate
Pep Boys Distribution Center
12.2010 - 03.2012
Bachelors Degree - In Progress
Chaffey College
High School Diploma -
Chino High School