Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Raqiya Mohamed

Raqiya Mohamed

Shakopee

Summary

Dedicated babysitter for 2 years, trusted by multiple families to provide safe, engaging, and nurturing care for children of all ages. Experienced in leading activities, resolving conflicts calmly, and supporting children's development with patience and positivity.

In my role as a Front Desk Volunteer and Concessions Assistant at Shakopee High School for Shakopee Speech, I served as the first point of contact for guests, standing for long periods, staying alert and approachable, and ensuring every visitor felt welcomed and informed. I directed incoming customers, answered questions, handled minor concerns, and maintained a friendly and professional attitude throughout busy event days. At the concessions stand, I worked efficiently in a fast-paced environments, handling money, preparing orders, restocking supplies, and delivering excellent customer service. These roles strengthened my communication, multitasking, and organizational skills while reinforcing the importance of teamwork and a positive public-facing presence.

As a New Student Advisor, I supported incoming students by leading campus tours, helping them make friends, and answering questions about academics and school life. I demonstrated strong listening and interpersonal skills while balancing leadership responsibilities with my own academic success, maintaining high grades and good attendance.

I demonstrated dependability, adaptability, and a people-focused approach, taking pride in creating welcoming environments, managing time effectively, and maintaining composure and motivation in any setting.

Overview

3
3
years of professional experience

Work History

Babysitting

Family Friends And Neighbours
05.2022 - Current
  • Provided reliable, attentive care for children of various ages in multiple households, adapting to different family routines and needs.
  • Built strong, trusting relationships with both children and parents through clear communication, dependability, and a positive attitude.
  • Exercised leadership by engaging children in structured activities, resolving conflicts peacefully, and encouraging positive behavior.
  • Maintained a safe, nurturing environment by staying alert, enforcing house rules, and handling emergencies with calm and confidence.
  • Supported children's development through play, reading, homework help, and emotional guidance tailored to their age and personality.
  • Demonstrated strong interpersonal skills by working collaboratively with families and remaining flexible to changing schedules and needs.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Concessions Cashier Volunteer

Shakopee High School
04.2025 - 04.2025
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Maintained clean, organized workspace according to operational standards.
  • Communicated stand offerings and answered guest questions regarding orders.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Managed refreshment stand and food concessions at public gatherings, sporting events/tournaments.


Front Desk Volunteer

Shakopee Speech
04.2025 - 04.2025
  • Warmly greeted incoming customers and visitors, maintaining a friendly, professional, and welcoming demeanor at all times.
  • Stood at the front desk and remained alert and attentive for extended periods to assist with questions and monitor the front area.
  • Directed guests to appropriate offices based on the nature of their visit, ensuring smooth and efficient navigation through the facility.
  • Helped resolve general inquiries and minor concerns, maintaining a calm and positive attitude while problem-solving.
  • Fostered a customer-first environment by staying composed, helpful, and approachable even during busy or high-pressure times.
  • Demonstrated strong organizational and communication skills through clear messaging, efficient information distribution, and active listening.
  • Collected and relayed messages accurately to staff and management, supporting team coordination and high-quality service.

New Student Advisor

East Middle School
09.2022 - 06.2023
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Helped students develop organizational, time management and study skills.
  • Encouraged students to explore age-appropriate and career-related opportunities.
  • Advised students on educational, career and social opportunities.
  • Maintained consistent academic performance, strong attendance, and personal accountability while actively supporting others, showcasing excellent time management and organizational skills.

Education

High School Diploma -

Shakopee High School
Shakopee, MN
06-2028

Skills

  • Fluent in Somali
  • Multitasking
  • Customer service
  • Problem resolution
  • Payment management
  • Hospitality and accommodation
  • Visitor greeting
  • Directory assistance
  • Effective communication
  • Time management abilities
  • Active listening
  • Adaptability and flexibility

Languages

Somali
Native or Bilingual

Timeline

Concessions Cashier Volunteer

Shakopee High School
04.2025 - 04.2025

Front Desk Volunteer

Shakopee Speech
04.2025 - 04.2025

New Student Advisor

East Middle School
09.2022 - 06.2023

Babysitting

Family Friends And Neighbours
05.2022 - Current

High School Diploma -

Shakopee High School