Dynamic professional with proven expertise in customer service and front-end performance optimization, demonstrated at Walmart and Albertsons. Excelled in streamlining checkout processes, enhancing customer satisfaction, and adopting new POS technologies. Skilled in data analysis and project management, contributing to efficient operations and team success. Dynamic and results-oriented Public Relations professional with a strong background in media relations, strategic communication, and brand management. Skilled at crafting compelling messages, managing crisis communications, and developing effective PR campaigns that enhance brand reputation. Adept at building and maintaining relationships with media outlets, stakeholders, and clients to maximize positive coverage. Passionate about storytelling, social media engagement, and leveraging digital platforms to drive audience engagement. Seeking to bring creativity, communication expertise, and strategic thinking to a forward-thinking organization.