Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raquan Polk

Houston

Summary

Dynamic professional with proven expertise in customer service and front-end performance optimization, demonstrated at Walmart and Albertsons. Excelled in streamlining checkout processes, enhancing customer satisfaction, and adopting new POS technologies. Skilled in data analysis and project management, contributing to efficient operations and team success. Dynamic and results-oriented Public Relations professional with a strong background in media relations, strategic communication, and brand management. Skilled at crafting compelling messages, managing crisis communications, and developing effective PR campaigns that enhance brand reputation. Adept at building and maintaining relationships with media outlets, stakeholders, and clients to maximize positive coverage. Passionate about storytelling, social media engagement, and leveraging digital platforms to drive audience engagement. Seeking to bring creativity, communication expertise, and strategic thinking to a forward-thinking organization.

Overview

5
5
years of professional experience

Work History

Front End Associate

Walmart
01.2023 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Managed efficient cash register operations.

Cashier

Albertsons
03.2020 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

Bachelor of Arts -

University of Houston
Houston, TX
05-2026

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Organization
  • Digital Marketing (SEO, PPC, Google Analytics)
  • Data Analysis (Excel, SQL, Python)
  • Project Management (Agile, Scrum, Kanban)

Timeline

Front End Associate

Walmart
01.2023 - Current

Cashier

Albertsons
03.2020 - 08.2022

Bachelor of Arts -

University of Houston
Raquan Polk