Raquel Abundis
Columbus,Mississippi
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Clerk
Comprehensive Logistics Inc.
Columbus, MS
06.2019 - 03.2024
- Processed and shipped orders to customers in a timely manner.
- Maintained accurate records of outbound shipments and inventory levels.
- Inspected products for quality assurance prior to shipment.
- Coordinated with suppliers to ensure timely delivery of materials.
- Utilized computer software to generate shipping labels, invoices, and packing lists.
- Monitored the status of outbound shipments and communicated any delays or issues promptly.
Cashier
Jr's Texaco
Columbus , MS
09.2017 - 06.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Call Agent
FSI
Tuscaloosa, AL
02.2016 - 09.2017
- Provided customer service support for incoming calls and emails.
- Responded to customer complaints in a timely manner.
- Resolved customer issues using problem-solving skills.
- Maintained accurate records of customer interactions and transactions.
Private Caregiver
Don Savely
Columbus, MS
10.2013 - 01.2016
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
- Administered prescribed medications according to physician instructions and monitored for adverse reactions.
- Collaborated with physicians, nurses, family members and other healthcare professionals to ensure quality patient care.
- Performed light housekeeping duties such as laundry, tidying up living spaces and changing bed linens.
- Provided emotional support to clients who were dealing with depression or anxiety issues related to aging or health conditions.
Production Worker
Tyson Foods
Carthage , MS
01.2011 - 06.2013
- Inspected product quality prior to packaging and shipment.
- Ensured proper labeling of completed products before shipping out.
- Organized storage areas for efficient retrieval of items when needed.
- Communicated with team members regarding tasks assigned during shift.
- Sorted and packaged products to prepare for processing or shipment.
Insurance Agent
Liberty National Life Insurance Company
Columbus, MS
03.2010 - 01.2011
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
Wait Staff Member
Garfiled's
Columbus, MS
06.2006 - 01.2011
- Greeted and welcomed customers, providing them with menus.
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Took beverage orders from patrons and served drinks promptly.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Answered questions about menu selections and made recommendations when requested.
- Processed payments accurately using cash registers or point-of-sale systems.
Education
High School Diploma -
Columbus High School
Columbus, MS05-2006
Skills
- Quality Control
- Handling Payments
- Supply Tracking
- Customer Satisfaction
- Cash Management
- Database Entry
- Recordkeeping Skills
- [Software] Expertise
Timeline
Clerk
Comprehensive Logistics Inc.
06.2019 - 03.2024
Cashier
Jr's Texaco
09.2017 - 06.2019
Call Agent
FSI
02.2016 - 09.2017
Private Caregiver
Don Savely
10.2013 - 01.2016
Production Worker
Tyson Foods
01.2011 - 06.2013
Insurance Agent
Liberty National Life Insurance Company
03.2010 - 01.2011
Wait Staff Member
Garfiled's
06.2006 - 01.2011
High School Diploma -
Columbus High School