Raquel Centeno
Bronx
Summary
Professional with proven track record in providing exceptional support and care within communities. Adept at building strong relationships, ensuring effective communication, and addressing diverse needs. Strong team collaborator focused on delivering impactful results and adapting to changing circumstances. Skilled in crisis intervention, active listening, and conflict resolution. Known for reliability and compassionate approach.
Overview
27
27
years of professional experience
Work History
Distribution Center Manager
Engineering Tomorrow
The Bronx, NY
09.2020 - 09.2025
- Oversaw daily distribution operations, ensuring timely delivery and adherence to quality standards.
- Mentored staff in best practices for logistics management, enhancing team performance and accountability.
- Streamlined communication between suppliers and transportation providers to ensure seamless operations.
- Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
Supervisor
Compass Dining
Manhattan, NY
09.2014 - 03.2020
- Supervised kitchen operations, ensuring adherence to safety and sanitation standards.
- Trained and mentored staff on food preparation techniques and service protocols.
- Coordinated inventory management, optimizing stock levels and minimizing waste.
Residential Specialist
Safe Horizon
The Bronx, NY
09.2011 - 03.2013
- Coordinated daily operations, ensuring a safe and supportive environment for residents.
- Monitored compliance with safety regulations and maintained accurate records of incidents.
- Ensured safety of residents by monitoring and enforcing building rules and protocols consistently.
- Kept case files updated, accurate and aligned with requirements.
Preschool Teacher's Assistant
Immaculate Conception School
The Bronx, NY
04.1999 - 12.2009
- Assisted lead teacher in developing and implementing lesson plans for diverse learning styles.
- Facilitated classroom activities and maintained a positive, engaging learning environment for students.
- Led small group sessions, fostering critical thinking skills through interactive discussions and hands-on activities.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
Caregiver
Saint Patrick’s Home
The Bronx, NY
04.1998 - 08.1999
- Provided compassionate care to residents, ensuring comfort and emotional well-being.
- Assisted with daily living activities, promoting independence among residents.
- Monitored health status, promptly reporting changes to nursing staff for timely intervention.
- Implemented safety measures to reduce risks and improve overall resident safety in the facility.
- Led initiatives to improve quality of care, resulting in enhanced resident satisfaction scores.
Education
Bachelor of Science - Psychology
City College of New York of The City University of New York, The
New York, NYAssociate of Science - Liberal Arts And Sciences
Bronx Community College of The City University of New York
The Bronx, NYHigh School Diploma - Business/ Science
South Bronx High School
The Bronx, NYSkills
- Multitasking
- Reliability
- Adaptability and flexibility
- Excellent communication
- Organizational skills
- Team collaboration
Languages
Spanish
Timeline
Distribution Center Manager
Engineering Tomorrow
09.2020 - 09.2025
Supervisor
Compass Dining
09.2014 - 03.2020
Residential Specialist
Safe Horizon
09.2011 - 03.2013
Preschool Teacher's Assistant
Immaculate Conception School
04.1999 - 12.2009
Caregiver
Saint Patrick’s Home
04.1998 - 08.1999
Bachelor of Science - Psychology
City College of New York of The City University of New York, The
Associate of Science - Liberal Arts And Sciences
Bronx Community College of The City University of New York
High School Diploma - Business/ Science
South Bronx High School