Raquel Cobian
Falls Church,Virginia
Summary
Dynamic culinary professional with a solid background in fine dining and fast-paced kitchen environments dedicated to delivering exceptional food quality and presentation while adhering to rigorous food safety standards and sanitation. Strong sales acumen, customer satisfaction and customer service expertise, driven to revenue growth, exceeding sales targets and fostering meaningful relationships through effective teamwork.
Dependable team player with flexible availability, committed to enhancing operations through efficient stock management and precise ordering processes. Recognized for clear communication skills, strong work ethic, consistently contributing to a collaborative atmosphere with team members.
Establish goals to develop rapport to all accounts, prospect and cold call independent restaurants to assigned territory and establish weekly accounting review with accounting department.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Cook
Design Cuisine
04.2025 - 01.2026
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained food safety and sanitation standards.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Cook
Main Event Caterer
09.2023 - 04.2025
- Coordinated catering orders with clients ensuring accurate timelines are met for successful event execution.
- Review production list of Catering Events three days out. Preparing food to required temperature and keeping food in safe zone.
- Carefully producing specialty dietary request as needs
- Gluten-free -Dairy Free -Vegan Yogic Diet (No Garlic or Onion)
- Keeping communication of food inventory and rotating F.I.F.O (First In / First Out)
- Adhering to local health standard cleanness
Lead Cook
Hilton Mark Center
07.2022 - 09.2023
- As opening lead team member of the Market Place retail shop operation by planning and managed food production as needed on a timely matter delivery with quality high standards.
- I demonstrated flexible availability by working various shifts, including weekends and holidays, ensuring high-quality food preparation and customer satisfaction.
- Resolved customer complaints quickly and efficiently always ensuring satisfaction.
- Supervised and trained kitchen staff in proper food preparation and food safety procedures
Nutritional Service Assistant
ARLINGTON HOSPITAL VA
03.2021 - 07.2022
- Assisted with food preparation by measuring fresh ingredients, weighing food items, and portioning meals according to dietary guidelines.
- Collaborated with dietitians to ensure all meals met nutritional requirements for each patient's individual needs.
- Adhered to strict health codes regarding proper sanitation procedures in the kitchen environment.
- Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders.
Commissary Manager/Kitchen Supervisor
ARAMARK
07.2020 - 03.2021
- Collaborated with vendors to negotiate better prices.
- Supervised kitchen staff by training, counseling and disciplining
- Created weekly schedules for kitchen staff based on customer demand and budget constraints.
- Provided constructive feedback to motivate employees towards achieving their goals.
- Maintained organized records of all orders, invoices, and deliveries using computerized systems.
- Enforced accepted safety and sanitation standards
Sales Executive
MOCTEC ENTERPRISE
03.2019 - 07.2020
- Maintained strong relationships with key customers.
- Generated leads and followed up on customer inquiries. Create email lists & perform cold calls three states.
- Addressed customer questions and concerns regarding prices and product use.
- During Pandemic
Account Executive
KEANY PRODUCE
08.2015 - 03.2020
- Created and implemented strategies to capture new markets and expand customer base.
- Provided exceptional customer service by responding promptly to inquiries.
- Established trustful relationships through regular follow-up calls & emails and driving sales.
- Cold-called and followed up with prospective customers to promote overall satisfaction and continued business.
- Generated leads through networking, effective cold calling and prospecting via social media.
- Utilize CRM and smart phone devices.
Foodservice Sales Support Specialist
METROPOLITAN MEAT SEAFOOD & POULTRY BUCKHEAD MID-ATLANTIC
07.2000 - 07.2015
- Maintained accurate customer accounts, orders, and invoices.
- Followed up on web leads, pre-qualified contacts and converted potential customers into sales appointments.
- Assisted customers with sales needs such as inventory and shipping questions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Managed multiple projects simultaneously while meeting strict deadlines.
- Recorded sales trends and liaised with account managers to develop sales strategies.
- Responded promptly and professionally to customer complaints
- Developed and maintained relationships with key accounts and existing customers.
- Managed customer accounts, responding to inquiries and resolving customer service issues
Education
Associate in arts (A.A.) - Culinary Arts
SAN DIEGO MESA COMMUNITY COLLEGE
Skills
- Staff Management
- Verbal and Written Communication
- Critical Thinking
- Monitoring Food Safety
- Food Spoilage Prevention
- Culinary Techniques in all type of cooking
- Food Plating and Presentation
- Dietary Restrictions
- Ingredient Preparation
- Ingredients measuring
- Kitchen Equipment Operation
- Knife Safety
- Order Delivery Practices
- Meal Scheduling
- Cleaning and Sanitation
- Recipe-based cooking
- Frying
- Sanitation
Certification
SERV Safe Certification (up to date)
Language
Spanish Upper Intermediate (B2)
Spanish
Native or Bilingual
Timeline
Cook
Design Cuisine
04.2025 - 01.2026
Cook
Main Event Caterer
09.2023 - 04.2025
Lead Cook
Hilton Mark Center
07.2022 - 09.2023
Nutritional Service Assistant
ARLINGTON HOSPITAL VA
03.2021 - 07.2022
Commissary Manager/Kitchen Supervisor
ARAMARK
07.2020 - 03.2021
Sales Executive
MOCTEC ENTERPRISE
03.2019 - 07.2020
Account Executive
KEANY PRODUCE
08.2015 - 03.2020
Foodservice Sales Support Specialist
METROPOLITAN MEAT SEAFOOD & POULTRY BUCKHEAD MID-ATLANTIC
07.2000 - 07.2015
Associate in arts (A.A.) - Culinary Arts
SAN DIEGO MESA COMMUNITY COLLEGE