Driven and resourceful Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking, meeting and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Baptist Health South Florida - Corporate Offices
02.2018 - 09.2023
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Organized and coordinated conferences and monthly meetings.
Processed and distributed meeting minutes as necessary.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and responded with proper and concise language to support executive staff correspondence.
Facilitated training and onboarding for incoming office staff.
Manager of Operations
Carnival Corporation
04.2012 - 12.2017
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Partnered with vendors and suppliers to effectively manage and budget.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Science -
Nova Southeastern University
Davie, FL
MBA - Business Administration
Miami Regional University
Miami, FL
04.2023
Skills
Handles all information with utmost confidentiality
Fully bilingual - Complete dominance of written and verbal language
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