Raquel Kimm
Rocklin,CA
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
7
7
years of professional experience
Work History
General Manager
The Smiling Dog
07.2021 - Current
- Developed and implemented strategic plans to increase revenue, reduce costs, and improve operational efficiency.
- Oversaw daily operations across all departments, ensuring alignment with business goals and customer satisfaction targets.
- Led, trained, and motivated cross-functional team of employees, fostering a high-performance culture.
- Streamlined operations, reducing operational costs while maintaining quality and performance metrics.
Lead Sales Associate
Justice
11.2018 - 01.2020
- Mentored team members to enhance product knowledge and customer service skills.
- Developed and implemented strategies to improve sales performance and customer engagement.
- Analyzed sales data to identify trends and adjust inventory management accordingly.
- Collaborated with management on promotional campaigns to increase foot traffic and sales volume.
Education
Master of Science - Management And Leadership
Western Governors University
Salt Lake City, UT09-2025
Bachelor of Science - Neurobiology
University of California, Davis
Davis, CA06-2024
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
The Smiling Dog
07.2021 - Current
Lead Sales Associate
Justice
11.2018 - 01.2020
Master of Science - Management And Leadership
Western Governors University
Bachelor of Science - Neurobiology
University of California, Davis