Raquel Landin
Albuquerque
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
1
1
Certification
7
7
years of post-secondary education
5
5
years of professional experience
Work History
Respite Care Provider
New Life Home Health Services
EL PASO, TX
05.2026 - Current
- Provided personal care and companionship to clients in their homes.
- Assisted clients with daily living activities, including bathing and dressing.
- Delivered medications following healthcare professionals' guidelines.
- Maintained a safe and clean environment for clients during visits.
- Documented client needs and progress in care logs accurately.
- Communicated effectively with families to coordinate care plans and schedules.
- Supported clients in social activities to enhance well-being and engagement.
Server
Village Inn
09.2025 - 04.2026
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Coordinated table assignments and collaborated with kitchen staff to enhance service flow.
- Managed table assignments and coordinated with kitchen staff to streamline service flow.
- Resolved customer complaints promptly, encouraging repeat business through effective problem resolution.
- Suggested additional items like desserts and drinks based on customers' orders, contributing to increased sales.
Server/Hostess
Denny’s
06.2025 - 08.2025
- Managed food and beverage orders efficiently, ensuring accuracy and timely service during peak hours.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Executed opening, closing, and shift change duties to maintain smooth restaurant operations and prepare teams for customer service.
- Utilized POS system to streamline order placement, bill management, and processing of complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Cashier/Stocker
Aramark
10.2024 - 05.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, balancing daily transactions to ensure financial integrity.
- Resolved customer complaints, enhancing satisfaction and contributing to sales growth.
- Monitored stock levels and restocked merchandise to ensure smooth operations.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Guest Services
Southwest University Ballpark
06.2021 - 08.2023
- Assigned guests to appropriate seating locations for optimal service.
- Ensured children's safety while they engaged in activities in the play area.
- Verified guest passes for entry at the ballpark entrance.
Education
Bachelor's Degree - Psychology
The University Of New Mexico
ALBUQUERQUE, NM 08.2023 - 07.2026
High School Diploma -
Loretto Academy High School
EL PASO, TX 08.2019 - 05.2023
Skills
- Guest services skills, money handling
- Stocking, conflict resolution
- Adaptability, time management
- Serving
- Food safety oversight
- Guest seating
- Sales techniques
- Point of sale (POS) system operations
- Customer service
- Personal care assistance
- Patient monitoring
- Emotional support
Certification
Food Handlers Certification - Earned on 2025-05-29.
TABC Certification - Earned on 2026-04-19
Timeline
Respite Care Provider
New Life Home Health Services
05.2026 - Current
Server
Village Inn
09.2025 - 04.2026
Server/Hostess
Denny’s
06.2025 - 08.2025
Cashier/Stocker
Aramark
10.2024 - 05.2025
Bachelor's Degree - Psychology
The University Of New Mexico
08.2023 - 07.2026
Guest Services
Southwest University Ballpark
06.2021 - 08.2023
High School Diploma -
Loretto Academy High School
08.2019 - 05.2023