RAQUEL LEMANSKI
Pocahontas,IL
Summary
Seasoned Clinic Manager known for high productivity and efficient task completion. Skilled in healthcare administration, staff management, and patient relations. Excel in communication, leadership, and problem-solving to enhance clinic operations and patient care quality.
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
7
7
years of professional experience
Work History
Clinic Director
Empowerme Wellness
Highland , IL
03.2024 - Current
- Assisted in developing strategies for providing high-quality medical services within budget constraints.
- Directed the recruitment, hiring, training, evaluation and supervision of clinical staff.
- Reviewed patient records to assess appropriateness of care and diagnose health problems.
- Coordinated referrals to other healthcare providers when appropriate.
- Participated in interdisciplinary team meetings related to individual patients' care plans.
- Represented the clinic at community outreach activities such as health fairs or speaking engagements.
- Ensured that all necessary resources were available for the delivery of efficient patient care services.
- Resolved conflicts between personnel while maintaining positive working relationships.
- Evaluated clinical performance metrics on a regular basis and adjusted staffing levels accordingly.
- Collaborated with management teams on strategic planning initiatives for clinic growth.
- Performed administrative duties such as preparing reports or completing paperwork related to billing or insurance claims.
- Oversaw ordering, purchasing and maintenance of clinical equipment.
- Managed patient records system to ensure accuracy, confidentiality, and legal compliance.
- Maintained a safe and clean environment in compliance with health and safety standards.
COTA/L (PRN)
Choice Rehabilitation
Breese
08.2023 - Current
- Providing quality care to all residents to reach maximum potential or to be able be successful rehab to home patients
- Writing proper documentation according to Medicare guidelines.
- Collaboration with occupational therapist, director of rehab, administration, nursing, and care staff to assist with patient care to improve quality of life in all residents.
COTA/L (PRN)
Gateway Therapy Services
Bond, Clinton, Fayette, & Madison Counties
08.2018 - Current
- Establishing good report with all residents and family members
- Providing quality care to all residents in home setting
- Providing proper documentation according to Medicare guidelines.
Program Manager, COTA/L
Select Rehabilitation
Collinsville/Lebanon
09.2023 - 02.2024
- Scheduling staff treatments based on patient needs
- Providing education to staff employees and family members to better assist with patient care
- Keeping documentation organized and maintaining records
- Ordering office supplies
- Providing skilled OT therapy services in order to meet patient goals
- Attendance at CMS, weekly, and morning meetings to discuss patient caseload, potential caseload, providing feedback etc.
- Conducted regular meetings with team members to review progress and address any issues or concerns.
- Collaborated with teams across departments to develop effective strategies for executing programs.
Assistant Director of Rehabilitation, COTA/L
Empower Me Wellness/ONR, Inc
Greenville/Alhambra
12.2017 - 08.2023
- Establishing good report with all residents and family members
- Providing quality care to all residents to reach maximum potential or to be able be successful rehab to home patients
- Writing proper documentation according to Medicare guidelines
- Scheduling of patient treatment
- Led weekly meetings with department heads to review progress towards project milestones.
- Provided guidance to departmental staff in resolving customer complaints.
- Collaborated with other departments to improve interdepartmental communication.
COTA/L (PRN)
Rehab Care
10.2018 - 01.2021
- Providing quality care to all residents to reach maximum potential or to be able be successful rehab to home patients
- Writing proper documentation according to Medicare guidelines.
COTA/L (PRN)
True Rehab
Nashville
07.2017 - 12.2019
- Providing quality care to all residents to reach maximum potential or to be able be successful rehab to home patients
- Writing proper documentation according to Medicare guidelines.
Education
Bachelors - Business Administration And Management
Southern New Hampshire University
01.2020
Associate of Applied Science - Applied Science (Occupational Therapist Assistant), General studies focusing on anatomy, physiology, psychology, and biology.
Kaskaskia College
05.2017
Skills
- Great customer service
- Ability to Multitask
- Ability to Work Under Pressure
- Effective Time Management
- Fast Learner
- Ability to Work in a Team
- Patient Care
- Time Management
- Adaptability
- Organized
- Provide effective training
Pronunciation
RUH-KEL LUH-MANS-KEE
Personal Information
Title: Clinical Director
References
- Michael Cunningham, DOR/PTA, (217) 821-2143, mcunningham@empowerme.com
- Kristen Grady, OTR/L, (618) 410-9320, grady152003@yahoo.com
- Alison Mayhue, Regional Manager/SLP, (618) 240-6008, alison.mayhue@selectrehab.com
Timeline
Clinic Director
Empowerme Wellness
03.2024 - Current
Program Manager, COTA/L
Select Rehabilitation
09.2023 - 02.2024
COTA/L (PRN)
Choice Rehabilitation
08.2023 - Current
COTA/L (PRN)
Rehab Care
10.2018 - 01.2021
COTA/L (PRN)
Gateway Therapy Services
08.2018 - Current
Assistant Director of Rehabilitation, COTA/L
Empower Me Wellness/ONR, Inc
12.2017 - 08.2023
COTA/L (PRN)
True Rehab
07.2017 - 12.2019
Bachelors - Business Administration And Management
Southern New Hampshire University
Associate of Applied Science - Applied Science (Occupational Therapist Assistant), General studies focusing on anatomy, physiology, psychology, and biology.
Kaskaskia College