Raquel Mendoza
Sr. Certified Medical Assistant/Patient Care Technician
Mesquite,TX
Summary
Patient-focused Medical Assistant/PCT with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
7
7
years of professional experience
1
1
Certification
1
1
Language
Work History
Patient Care Technician
Baylor Scott & White Medical Center
06.2023 - Current
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Execute daily personal hygiene tasks per patient, including room cleanliness, linen change, daily baths, and Dressing.
- Patient nutrition, Feeding, Wellness, and Moving and Lifting.
- Friendly emotional support
- Glucose check, Electrocardiogram (ECG / EKG) checks.
- Monitoring & Recording Vital Signs (heartbeat, blood pressure, body temperature, body weight, body mass index / BMI, etc.)
Senior Certified Medical Assistant
Texas Oncology
05.2020 - Current
- Duties include taking vitals, rooming patients, assisting physician with procedures including vulvar assessments, colposcopies, ECCs, biopsies, and collecting pathology.
- Clean, stock rooms, and sterilize equipment needed for patient’s visit.
- Implement care and efficiency improvements to support and enhance office operations.
- Educate patients on preventative care measures, effectively reducing the risk of future health complications.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment, apparatus, and place orders including labs, EKG, and chest x ray orders for surgery and follow up on medical and cardiac clearance if needed.
Certified Medical Assistant
Carter Hays Powers & Associates
11.2017 - 05.2020
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Duties included taking vitals, assisting physician with procedures, and collecting pathology.
- Chaperoned insertions/removals of IUDs and Nexplanons and performed Fetal doppler test.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
Certified Medical Assistant
Panjwani Mahmood, MD.
02.2017 - 11.2017
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- I performed ear lavages and help with wound care. I worked up patient charts for the following day. I clean, stock, and sterilize equipment needed for patient’s visit.
Education
Associate of Science -
Dallas County Community College
Dallas 05.2001 -
Skills
Empathy and Compassionate Care
Professionalism
Nonviolent Crisis Intervention
Heavy Lifting
Time management abilities
Blood Sugar Monitoring
Vital signs monitoring
Teamwork and Collaboration
Multitasking
CPR Certification
Catheter Care
Certification
Certified Medical Assistant, National Association For Health Professionals- (2016-2024)
Timeline
Patient Care Technician
Baylor Scott & White Medical Center
06.2023 - Current
Senior Certified Medical Assistant
Texas Oncology
05.2020 - Current
Certified Medical Assistant
Carter Hays Powers & Associates
11.2017 - 05.2020
Certified Medical Assistant
Panjwani Mahmood, MD.
02.2017 - 11.2017
Associate of Science -
Dallas County Community College
05.2001 -