Raquel M. Meyers
Jessup
Summary
Versatile mid-level experienced administrator, proven success in leading, guiding sizable, cross-functional teams, executing, and timely delivery of various organizational projects. Extensive knowledge, results-oriented, analytical, and decisive leader skilled in identifying potential and actual problems, applying independent judgment abilities to correcting and improving. Thrive in dynamic environments requiring focused decision-making and clear communications.
Overview
26
26
years of professional experience
Work History
Assistant Executive Director - Division of Occupational and Professional Licensing
Maryland Department of Labor
Baltimore, MD
04.2021 - Current
- Serves as the Chief of Operations for five Design Boards and the Chesapeake Bay Pilots Board. Responsible for policy, developing plans, implementing programs, and regulating the activities of over 35,000+ licensed professionals. Executes and communicates all Board actions, including requests for information, approvals, denials, and disciplinary actions for professional practices.
- Served as the Interim Executive Director (11/2023 – 02/2024) of the Maryland Real Estate Commission, which is responsible for the unit that oversees the qualification, examination, licensing, and regulation of over 49,000+ real estate brokers, associate brokers, and salespersons in the real estate industry.
- Supervised a staff of eighteen when fully staffed and manages all activities related to the budget, infrastructure, and resources, to include investigative capacity, licensing and education, public outreach, and advocacy.
- Acts on behalf of the Executive Director on improvements for the Design Boards, unit procedures, and goals.
- Supervise a staff of five and assist the Executive Director in the development of policies, plans, and programs for the unit, including information technology, and the review of complaints.
- Manages and oversees continuing education audits, prepares statistical, financial, and management reports, and analyzes operations and performance.
Administrative Officer - Division of Occupational and Professional Licensing
Maryland Department of Labor
Baltimore, MD
04.2016 - 04.2021
- Provides administrative and managerial assistance for a licensing program. Responsible for licensing and regulating the activities of over 13,000+ master, journey, and apprentice plumbers and gas fitters, master, journey, plumbing inspectors, and propane gas certificates in the Plumbing industry. Executes and communicates all Board actions, including requests for information, approvals, denials, and disciplinary actions for professional practices.
- Frontline advisor to the Executive Director on improvements to the Board, unit procedures, and goals.
- Evaluates applicant credentials for licensure and makes decisions based on authority conferred by the Board and policies, laws, and regulations of the Board.
Administrative Specialist - Division of Occupational and Professional Licensing
Department of Labor, Licensing, and Regulation
Baltimore, MD
04.2011 - 04.2016
- Provides administrative and managerial assistance for a licensing program. Responsible for licensing and regulating the activities of over 1,500+ elevator contractors, elevator contractor companies, elevator mechanics, elevator renovator companies, elevator renovator mechanics, and accessibility lift mechanics in the elevator industry. Executes and communicates all Board actions, including requests for information, approvals, denials, and disciplinary actions for professional practices.
- Frontline advisor to the Executive Director on improvements to the Board, unit procedures, and goals.
- Evaluates applicant credentials for licensure and makes decisions based on authority conferred by the Board and policies, laws, and regulations of the Board.
Administrative Officer (Contractual) - Division of Occupational and Professional Licensing
Department of Labor, Licensing, and Regulation
Baltimore, MD
04.2009 - 04.2011
- Provides administrative and managerial assistance for a licensing program. Responsible for licensing and regulating the activities of over 1,500+ real estate appraisers and home inspectors in the real estate industry. Executes and communicates all Board actions, including requests for information, approvals, denials, and disciplinary actions for professional practices.
- Frontline advisor to the Executive Director on improvements to the Board, unit procedures, and goals.
- Evaluates applicant credentials for licensure and makes decisions based on authority conferred by the Board and policies, laws, and regulations of the Board.
Executive Assistant – Clinical Services and Faculty Practice Plan
North Shore – Long Island Jewish Health System
Great Neck, NY
02.2005 - 05.2007
- Provided superior administrative support to the Senior Vice President and Vice President, including correspondence, financial management, event, logistical coordination, communications, policy compliance, and problem resolution.
- Acted as liaison, maintained SVP and VP’s calendars, set up staff meetings, facilitated open lines of communication among senior executives, mid-level managers, and administrative staff.
- Wrote, proofed, and edited correspondence for accuracy, organized a highly efficient filing system, including a quick and thorough indexing system to easy access to critical information.
Administrative Officer – US Citizenship and Immigration
Department of Homeland Security
New York, NY
10.2003 - 08.2004
- Oversaw a comprehensive administrative program for 70+ employees, including fiscal/budget management, recruitment, benefits, and procurement functions. Supervised and evaluated four employees. Budgeted and balanced revenues and expenditures for a multi-million-dollar operation.
- Enhanced management team productivity by organizing in-house employee training, resulting in identifying and resolving 95% payroll discrepancies with the Payroll Department.
- Tracked budget and other financial data, assigned charge accounts, processed purchase orders, and ordered supplies and other equipment as necessary.
Assistant Logistics Officer
United States Army Corps of Engineers
Fort Bragg, NC
10.2001 - 05.2002
- Coordinated logistical support for 1,600 employees and accurate accountability of 2,000+ major items of equipment. Supervised and evaluated two employees. Developed and implemented highly detailed policies for the distribution, maintenance, utilization, and disposal of supplies and equipment. Monitored logistical planning processes, identified the cause of impact of problem situations, and executed corrective actions.
- Adopted the implementation of a stringent environmental policy company-wide, ensuring environmental stewardship and sustainability through compliance within the organization.
- Maintained accurate accountability of employee databases, providing logistics, procurement, and distribution, maintenance, replacement of material, and personnel strength management.
Executive Officer
Executive Officer
10.2000 - 10.2001
- Directed field training, topographic operations, and deployment of 71+ employees in a headquarters company. Supervised and evaluated three employees. Oversaw daily operations, including strategic short-term and long-term planning, personnel management and retention, budget administration/analysis, purchasing, and other administrative functions. Facilitated staff meetings, effectively communicating to senior executives, mid-level managers, and staff on training objectives.
- Increased the efficiency of the accounting system by 35%, streamlining highly effective bookkeeping procedures to accurately track and process invoices.
- Achieved 100% accountability for equipment under management and, overall, 92% operational readiness rating.
Construction Officer
Construction Officer
02.2000 - 10.2000
- Direct oversight and training activities for 37 employees in a headquarters company. Supervised and evaluated five employees. Maintained accurate accountability of $1.5 million of equipment and vehicles. Participated in initial planning stages of construction projects through identifying, recommending improvement strategies, and tracking resources in Microsoft Project. Executed all phases of project planning, including scope, forecasting workflow, and cost estimation.
- Successfully implemented key projects, achieving 100% on-time project completion within budget constraints.
- Improved the organization's safety and risk factors by enforcing safety policies and standards, resulting in zero loss of time and accidents on all associated job sites.
Education
Advanced Bachelor of Science - Business Administration (Accounting)
Kaplan University
Fort Lauderdale, FL02-2010
Master of Business Administration - undefined
Webster University
Saint Louis, MO08-2006
Bachelor of Arts - Environmental Studies (Social Science)
St. John's University
Jamaica, NY05-1998
Skills
- Inspirational Leadership
- Management Principles / Practices
- Budget Management
- Administrative Support
- Organizational Behavior
- Staff Development
- Customer Service
- Resource Allocation
- Logistical Support
Timeline
Assistant Executive Director - Division of Occupational and Professional Licensing
Maryland Department of Labor
04.2021 - Current
Administrative Officer - Division of Occupational and Professional Licensing
Maryland Department of Labor
04.2016 - 04.2021
Administrative Specialist - Division of Occupational and Professional Licensing
Department of Labor, Licensing, and Regulation
04.2011 - 04.2016
Administrative Officer (Contractual) - Division of Occupational and Professional Licensing
Department of Labor, Licensing, and Regulation
04.2009 - 04.2011
Executive Assistant – Clinical Services and Faculty Practice Plan
North Shore – Long Island Jewish Health System
02.2005 - 05.2007
Administrative Officer – US Citizenship and Immigration
Department of Homeland Security
10.2003 - 08.2004
Assistant Logistics Officer
United States Army Corps of Engineers
10.2001 - 05.2002
Executive Officer
Executive Officer
10.2000 - 10.2001
Construction Officer
Construction Officer
02.2000 - 10.2000
Master of Business Administration - undefined
Webster University
Bachelor of Arts - Environmental Studies (Social Science)
St. John's University
Advanced Bachelor of Science - Business Administration (Accounting)
Kaplan University