Raquel Moreno
Arlington,Texas
Summary
Dynamic bartender and trainer with a proven track record at Star Concessions, excelling in customer service and responsible alcohol service. Recognized for mentoring new hires, enhancing team productivity, and creating a welcoming atmosphere. Strong multitasking abilities and an engaging personality contribute to memorable customer experiences and operational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Star Concessions
03.2023 - Current
- Prepared and served beverages to customers, ensuring high-quality standards and presentation.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Developed knowledge of drink recipes and mixology techniques to enhance customer experience.
- Engaged with customers to create welcoming environment and establish rapport for repeat business.
- Handled cash transactions accurately and managed tips responsibly, contributing to overall operational integrity.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Trainer
Star Concessions
07.2021 - 03.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Patience and tolerance
- Customer service expertise
- Responsible alcohol service
Certification
TABC certified and food handlers
Timeline
Bartender
Star Concessions
03.2023 - Current
Trainer
Star Concessions
07.2021 - 03.2023
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