Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raquel Ojeda

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Medication Technician

Cogir Management USA
04.2023 - Current
  • Monitored medication storage area to maintain medication security and control.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Reordered medication to maintain adequate supply.
  • Expedited the medication pass process without compromising accuracy through effective time management techniques.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Reduced medication errors by implementing a double-check system before administering medications to patients.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Monitored patient responses to medication to report adverse reactions quickly.
  • Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
  • Supported patients'' adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns.
  • Administered psychotropic medications and anxiety education to patients to provide mental health care.
  • Promoted a supportive environment for patients experiencing side effects or difficulties with medications, offering empathy and guidance where appropriate.
  • Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maintained thorough electronic records of all administered medications, adhering to HIPAA regulations and facility guidelines.
  • Developed strong relationships with pharmacy personnel, streamlining communication regarding medication orders and adjustments as needed.
  • Ensured proper disposal of expired or unused medications according to state regulations and facility procedures, maintaining a safe work environment.
  • Contributed to positive patient outcomes by closely monitoring vital signs during administration of high-risk medications.
  • Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Collaborated with interdisciplinary team members to optimize individualized care plans for diverse patient populations.
  • Maintained up-to-date knowledge of medication protocols, resulting in efficient dispensing and accurate documentation.
  • Served as a reliable resource for colleagues and nursing staff, offering guidance on medication administration best practices and regulations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Streamlined medication storage and inventory processes, ensuring timely reordering and minimizing waste.
  • Turned and repositioned patients to prevent bedsores.
  • Identified and reported medication errors to avoid distributing wrong medication to patients.
  • Assisted in maintaining conducive environment for residents by adhering to infection control policies.
  • Demonstrated exceptional attention to detail when preparing medication dosages, leading to increased patient satisfaction scores.
  • Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
  • Enhanced patient safety through diligent monitoring for adverse drug reactions and promptly reporting concerns to nursing staff.
  • Improved patient satisfaction with personalized medication counseling, addressing concerns and questions effectively.
  • Ensured compliance with healthcare regulations by accurately documenting medication administration.
  • Fostered collaborative environment with healthcare team, contributing to comprehensive patient care plans.
  • Supported health promotion activities by participating in patient care meetings and suggesting medication adjustments.
  • Contributed to positive and supportive team environment, assisting with training new staff on medication protocols.
  • Streamlined medication inventory management, reducing waste and ensuring availability of necessary medications.
  • Maintained up-to-date knowledge of pharmacology, applying best practices to medication administration.
  • Ensured cleanliness and safety in medication storage areas, preventing potential medication cross-contamination.
  • Reduced emergency hospital visits by monitoring patient responses to medications and adjusting as necessary.
  • Reduced stress for patients and families by providing compassionate communication regarding medication management.
  • Provided compassionate care to residents, improving their overall well-being and satisfaction.
  • Enhanced therapeutic outcomes by collaborating with pharmacists to resolve medication-related issues.
  • Enhanced patient safety by accurately administering medications as prescribed.
  • Conducted thorough patient assessments to inform proper medication management, enhancing personalized care.
  • Enhanced patient education on medication purposes and side effects, promoting better health outcomes.
  • Improved efficiency in medication distribution, organizing medications timely for each patient.
  • Reduced medication errors with meticulous attention to detail in medication preparation and administration.
  • Streamlined process for receiving and documenting physician orders, improving response times to medication changes.
  • Improved patient adherence to medication regimes by providing clear instructions and follow-up support.
  • Strengthened patient trust by maintaining confidentiality and demonstrating empathy during interactions.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Supported needs of [Number]+ residents under long-term care.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.

Center Consultant

Fed-ex Office
01.2016 - 01.2017
  • Interact with customers to gain an understanding of their needs and expectations
  • Provide customers expertise in printing, binding, graphics and copying equipment
  • Accurately process complex orders
  • Perform daily opening/closing store procedures
  • Balance cash drawer and transactions, prepare bank deposit
  • Achieve monthly sales goals.

Center Consultant

Fed-ex Office
01.2014 - 01.2016
  • Interact with customers to gain an understanding of their needs and expectations
  • Provide customers expertise in printing, binding, graphics and copying equipment
  • Accurately process complex orders
  • Perform daily opening/closing store procedures
  • Balance cash drawer and transactions, prepare bank deposit.

Front-End Supervisor

DD's Discount
01.2012 - 01.2014
  • Responsible for maintaining inventory at front-end, ensuring all products are displayed and labeled correctly
  • Supervised front-end sales associates
  • Ensured that work was performed consistently
  • Balanced the daily deposits as required.

Education

Associate of Arts - Liberal Arts And Sciences

College of The Desert
Palm Desert, CA
06.2008

Skills

  • Bilingual (English/Spanish)
  • Computer literate - Software/applications include: Microsoft Suite, Google Apps for Education
  • Excellent Customer Service
  • Medication Administration
  • Records Updating
  • Adherence to Protocols
  • Safety Management
  • Patient Assessments
  • Daily living assistance
  • Patient Care
  • Vital signs monitoring
  • Patient Observation
  • Privacy and confidentiality
  • Emergency Response
  • Resident support
  • Care Monitoring
  • Wound Care
  • Patient Positioning
  • Electronic Charting
  • Blood Sugar Monitoring
  • Time Management
  • Nutrition and Diet
  • Multitasking
  • Multitasking Abilities
  • Vital signs
  • Problem-solving abilities
  • Reliability
  • Excellent Communication
  • Empathy and Compassionate Care
  • HIPAA Compliance
  • Recording vital signs

Languages

Spanish
Native or Bilingual

Timeline

Medication Technician

Cogir Management USA
04.2023 - Current

Center Consultant

Fed-ex Office
01.2016 - 01.2017

Center Consultant

Fed-ex Office
01.2014 - 01.2016

Front-End Supervisor

DD's Discount
01.2012 - 01.2014

Associate of Arts - Liberal Arts And Sciences

College of The Desert
Raquel Ojeda