RAQUEL PALOMO
Houston,TX
Summary
Dynamic legal assistant with strong organizational skills and a proven track record at Kubosh Law. Expert in document drafting and case management, I excel in maintaining accurate records and enhancing office efficiency. My effective communication and attention to detail have consistently improved client satisfaction and streamlined operations. Skilled Legal Assistant with comprehensive experience in drafting legal documents, managing case files, and performing research. Strong ability to maintain efficient office environment through exceptional organizational skills and attention to detail. Demonstrated capability in maintaining confidentiality, providing support on complex legal cases, and contributing positively to team efforts.
Overview
13
13
years of professional experience
Work History
Legal Assistant
Kubosh Law
Houston, USA
03.2019 - Current
- Maintained and organized client files, both physical and digital, ensuring accurate and efficient file management.
- Performed accurate and efficient data entry tasks to track open orders and maintain up-to-date records.
- Communicated effectively with multiple vendors and customers to ensure order schedules, shipping, and completion.
- Prepared necessary paperwork associated with customer orders and processed invoices for purchases and completed work.
- Handled correspondence, processed mail, and answered phone calls to ensure smooth office operations.
Representative
Medical Transportation Management
Houston, TX
06.2024 - 06.2025
- Managed transportation scheduling for patients in need of medical appointments.
- Coordinated with healthcare providers to ensure timely patient pickups and drop-offs.
- Communicated with drivers to optimize route efficiency and service quality.
- Assisted clients in understanding transportation services available to them.
- Monitored compliance with safety regulations and company policies during transport.
- Trained new staff on operational procedures and customer service standards.
- Resolved client inquiries and issues to enhance overall service experience.
- Collaborated with team members to improve workflow processes and service delivery.
- Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
- Consistently met daily performance goals set by management team members.
- Answered phone calls and directed them to appropriate personnel.
Sales Assistant
Pawn Shop
Pasadena, USA
05.2013 - 08.2016
- Provided exceptional support to customers, resolving complaints, and ensuring high levels of customer satisfaction.
- Processed sales transactions accurately and efficiently using the point-of-sale system.
- Performed general administrative tasks, including data entry, filing, and answering phone calls.
- Maintained a clean and organized sales floor.
Education
Diploma -
Pasadena High School
Pasadena01.2011
Skills
- Strong Organizational Skills
- Attention to Detail
- Communication Skills
- Legal Research Skills
- Proficiency in Computer Software
- Administrative Skills
- Customer Service Skills
- Document drafting
- Case management
- Document editing
- File organization
Timeline
Representative
Medical Transportation Management
06.2024 - 06.2025
Legal Assistant
Kubosh Law
03.2019 - Current
Sales Assistant
Pawn Shop
05.2013 - 08.2016
Diploma -
Pasadena High School