Raquel Pascual
Brooklyn,NY
Summary
Proven customer service expert with a strong work ethic, demonstrated at Chilos Mexican Restaurant by enhancing customer loyalty through prompt resolutions of complaints. Skilled in cash handling and maintaining organized environments, I excel in team collaboration and efficiency, ensuring optimal productivity. My patience and empathy further empower me to meet and exceed employer expectations.
Overview
2014
2014
years of professional experience
Work History
Cashier/ Busser
Chilos Mexican Restaurant
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Deli Clerk
House of the Glad
Laundry Attendant
Express Laundry
02.2009 - 12.2013
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
Education
None - None
Bushwick Hs
Brooklyn, NYSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Laundry Attendant
Express Laundry
02.2009 - 12.2013
Cashier/ Busser
Chilos Mexican Restaurant
Deli Clerk
House of the Glad
None - None
Bushwick Hs
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