Raquel Pastor
Hagerstown,MD
Summary
Motivated, experienced and energetic sales manager with over 6 years of experience coaching high-performance sales teams and leading them to generate leads, hit or exceed revenue forecasts, and ultimately meet customer needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Floor Supervisor
Vans
04.2017 - 06.2024
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Coordinated daily floor restocks and merchandise resets to drive sales and product promotion.
- Evaluated work of 15 floor employees to improve performance.
Salesperson- Lingerie
Nordstrom
09.2019 - 12.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed, maintained and utilized diverse client base.
- Set and achieved company defined sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Presented professional image consistent with company's brand values.
Education
Communications -
Montgomery College
Rockville, Maryland12.2019
Skills
- Hiring and recruiting
- Performance management
- Coaching
- Collaboration
- Bilingual
- POS systems operations
Certification
Associates of Arts, Communications
Timeline
Salesperson- Lingerie
Nordstrom
09.2019 - 12.2022
Floor Supervisor
Vans
04.2017 - 06.2024
Communications -
Montgomery College
Associates of Arts, Communications
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