
Operations and management professional with experience in administrative support, cash reconciliation, transaction processing, and employee scheduling. Strong recordkeeping, issue resolution, and support for daily operations and staff training. Bilingual Spanish and skilled in Microsoft Office for accurate reporting and customer service.
Managed daily operations and workflow, ensuring strict adherence to company policies.
Ensured accurate cash handling and maintained transaction records through established procedures.
Analyzed sales and operational metrics to identify opportunities for improvement.
Resolved customer concerns and operational challenges through decisive actions.