Dolores Moreno
Corona,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Floor Supervisor
Mcdonalds Yeuns Enterprise
10.2018 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Delegated tasks to employees to enhance productivity and workflow.
- Maintained clean and organized store environment to cultivate pleasant shopping experiences.
- Coordinated daily floor restocks and merchandise resets to drive sales and product promotion.
- Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
- Prepared and submitted daily, weekly and monthly performance reports to inform upper management.
- Developed and implemented strategies to improve customer service and increase sales.
Education
Associate of Science - Criminal Justice
Norco College
2001 Third St, Norco CA 9286006.2022
Skills
- Operations Oversight
- Customer Relations
- Performance Optimization
- Performance Coaching
- Safety Monitoring
- Inventory Management Strategy
- Job Assignments
- Performance Feedback
- Goal Attainment
- Stock Management
- Customer Retention
- Production Targets
- Sales Goal Achievement
- Team Goals
- Information Updates
Timeline
Floor Supervisor
Mcdonalds Yeuns Enterprise
10.2018 - Current
Associate of Science - Criminal Justice
Norco College