RAQUEL RAMOS
Medical Assistant
Manteca,CA
Summary
Dedicated Medical Assistant with experience in direct patient care and medical office management. Committed to ensuring patient satisfaction and adhering to regulatory standards. Builds trust and rapport through excellent communication skills. Organized and motivated employee skilled in time management and organization.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Carbon Health
Antioch, CA
08.2022 - 08.2024
- Performed preliminary physical tests to accurately record results in patient history summary.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures, and physicians' instructions.
- Assessed, documented, and monitored vital signs for patients within an outpatient setting.
- Conducted insurance verification, pre-certification, and pre-authorization functions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment, following procedures and standards.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Organized charts, documents, and supplies to maintain team productivity.
Medical Assistant
Fulgent Genetics
Tracy, CA
10.2021 - 04.2022
- Scheduled appointments for patients via phone and in person.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Collected forms, copied insurance cards, and coordinated patient information for billing and insurance processing.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
Medical Assistant Intern
Manteca Urgent Care
Manteca, CA
07.2020 - 09.2021
- Charted all patient services in records with high accuracy.
- Escorted patients to examination rooms and prepared for physician exams.
- Corresponded with patients through phone, fax, email, and in person to schedule appointments and answer inquiries.
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing, and pulmonary function tests.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Performed routine dipstick, vision, and hearing tests.
- Monitored patient stability by checking vital signs and weight.
- Entered patient services into records with high accuracy.
- Oversaw patient registration, insurance verification, form completion, and appointment scheduling to maintain operational efficiency.
- Sterilized medical instruments to streamline procedural use.
- Recorded patient temperature and blood pressure.
- Protect confidentiality of patient care information and treatments to prevent data breaches.
- Monitored patient's respiration activity, blood pressure, and blood glucose levels in response to medical administration.
Care Assistant
Manteca Retirement Community
MANTECA, CA
02.2019 - 08.2020
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Reported concerns to nursing supervisor to promote optimal care.
- Monitored individuals to identify and address specific care needs.
- Documented observations of mental and physical health to report updates to the charge nurse.
- Followed care plan and directions to administer medications.
Caregiver
Diamond Carehome
MANTECA, CA
10.2014 - 01.2019
- Maintained a clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental, or behavioral conditions and injuries.
- Assisted with meal planning to meet nutritional plans.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Education
Cascade Training Solutions Team
Lathrop, CA10-2024
Diploma -
Unitek College - Sacramento
Sacramento, CA08.2020
High School Diploma -
Saint Vincent Catholic School
Philippines05-2002
Skills
Back Office/Clinical:
Vital signs
Ear Lavage
Patient Preparation, positioning & draping
Phlebotomy, Venipuncture/ Capillary
Vision Acuity Test (Snellen, Jaeger, Depth Perception & Ishihara)
Wound Removal
Sterile trays, Suture trays set-up
Front Office/ Administrative:
Appointment and Scheduling
ICD-10 CM
Communication Skills EMR Practice Fusion
Maintaining and Filling Medical Records
Communication Skills (Verbal & Written)
Timeline
Medical Assistant
Carbon Health
08.2022 - 08.2024
Medical Assistant
Fulgent Genetics
10.2021 - 04.2022
Medical Assistant Intern
Manteca Urgent Care
07.2020 - 09.2021
Care Assistant
Manteca Retirement Community
02.2019 - 08.2020
Caregiver
Diamond Carehome
10.2014 - 01.2019
Cascade Training Solutions Team
Diploma -
Unitek College - Sacramento
High School Diploma -
Saint Vincent Catholic School
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