Raquel Reece
Klamath Falls,United States
Summary
Proven leader and effective communicator, adept at fostering teamwork and enhancing customer satisfaction. Skilled in problem resolution, inventory management, and communication, my approach boosts productivity and fosters a positive work environment, aligning with key employer-desired skills.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Taco Bell
Klamath Falls, OR
10.2017 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Enhanced team productivity by streamlining operational processes.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Opening Shift Associate
McDonald’s
09.2021 - 11.2021
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Special Needs Paraprofessional
Klamath Falls City School District
Klamath Falls, OR
01.2023 - 09.2023
- Enhanced student learning by implementing individualized education plans and adapting teaching methods to suit each student''s needs.
- Assisted in the planning and execution of inclusive extracurricular events, ensuring all students had opportunities to participate fully.
- Implemented research-based instructional strategies aimed at improving academic achievement among diverse learners within an inclusive setting.
- Assisted with the preparation of classroom materials, creating accessible resources that accommodated diverse learning styles.
- Promoted a safe and inclusive classroom environment where all students felt respected and valued for their unique abilities.
- Monitored student progress through regular assessments, adjusting instructional techniques as needed to maximize learning outcomes.
- Assisted in the implementation of behavior management plans, resulting in improved classroom dynamics and reduced disruptions.
- Aided teachers in modifying assignments and assessments based on each student''s strengths, challenges, and goals.
Social Communication Support Professional
Klamath Falls City School District
Klamath Falls, OR
09.2023 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Collaborated with multidisciplinary team members to develop comprehensive support plans for each student''s unique needs.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Coordinated with outside agencies such as occupational therapists or speech-language pathologists to facilitate comprehensive support services for students with special needs.
- Established strong relationships with students, parents, and colleagues, creating a supportive network for academic success.
- Assisted with the preparation of classroom materials, creating accessible resources that accommodated diverse learning styles.
- Monitored student progress through regular assessments, adjusting instructional techniques as needed to maximize learning outcomes.
- Enriched educational experiences by incorporating sensory materials, visuals aids, and hands-on activities into lesson plans.
- Collaborated with special education teachers and therapists, developing tailored strategies for students with various disabilities.
- Promoted a safe and inclusive classroom environment where all students felt respected and valued for their unique abilities.
- Provided one-on-one support for students with special needs, fostering increased engagement and participation in class activities.
- Enhanced student learning by implementing individualized education plans and adapting teaching methods to suit each student''s needs.
- Supported students'' social-emotional development by promoting positive interactions and addressing behavioral concerns promptly.
- Maintained detailed documentation on student performance and progress, facilitating data-driven decision making for interventions or accommodations.
- Served as a liaison between general education teachers and special education staff, ensuring consistent communication and collaboration.
- Assisted in the planning and execution of inclusive extracurricular events, ensuring all students had opportunities to participate fully.
- Implemented research-based instructional strategies aimed at improving academic achievement among diverse learners within an inclusive setting.
- Aided teachers in modifying assignments and assessments based on each student''s strengths, challenges, and goals.
- Actively participated in professional development opportunities to stay current on best practices for supporting students with special needs.
- Assisted in the implementation of behavior management plans, resulting in improved classroom dynamics and reduced disruptions.
- Guided students in developing self-advocacy skills, empowering them to express their needs and preferences in educational settings.
- Maintained positive attitude and affirmatively communicated with each student.
- Monitored student classroom and outdoors activities to promote student safety.
- Oversaw class of students in absence of instructor.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Developed tailor-fit lesson plans to cater to individual needs of each student.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Provided individualized reading, writing and math instruction to support student development.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
Education
Klamath Union High School
Klamath Falls, OR06.2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Dependable and responsible
- Active listening
- Problem resolution
Timeline
Social Communication Support Professional
Klamath Falls City School District
09.2023 - Current
Special Needs Paraprofessional
Klamath Falls City School District
01.2023 - 09.2023
Opening Shift Associate
McDonald’s
09.2021 - 11.2021
Assistant Manager
Taco Bell
10.2017 - 09.2021
Klamath Union High School