Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raquel Revelo

Gaithersburg,MD

Summary

Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Human Resources Expert

Target
08.2021 - Current
  • Schedule and conduct new hire orientation, including completing new hire documentation, maintaining 100% for I-9 completion, and reviewing company policies and procedures.
  • Monitor daily payroll change and projected overtime to ensure store meets allocated payroll and district metrics.
  • Assemble and utilize weekly reports to analyze and convey business results, training implementation and department partnership requirements to carry out team collaboration and store culture.
  • Process payroll of store team of 180 hourly employees ensuring timeliness and accuracy
  • Utilize Workday, Greenfield reporting, and other HRIS and ATS applications for onboarding, I9 Verification and processing and maintenance for all personnel files.

Restaurant Hostess

Copper Canyon Grill
04.2018 - 05.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained organization waitlist for busy times, ensuring efficient seating of guests.
  • Managed an average of 20 reservations by phone per day, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Caddy

TopGolf
12.2020 - 04.2021
  • Monitored inventory levels of beverages and supplies, alerting management when restocking was necessary.
  • Maintained cleanliness of the bar area, assisting with restocking and organizing supplies for efficient service.
  • Increased overall staff productivity by proactively anticipating needs of fellow team members and offering assistance when appropriate.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Paralegal Assistant (Internship)

Law Office Of Luiz Simmons
08.2014 - 06.2018

  • Completed electronic filings, and managed firm administrative matters.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Organized documents to manage paper and electronic filing systems of clients.
  • Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.

Education

Bachelor of Science - Human Resources Management

University of Maryland Global Campus
Adelphi, MD
06.2027

High School Diploma -

Montgomery Blair High School
Silver Spring, MD
06.2018

Skills

  • HR policies and procedures
  • HRIS Systems
  • Recruitment Strategies
  • Onboarding and Orientation
  • Employee Hiring
  • Candidate Searching
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Customer Service
  • Team player mentality
  • Payroll Administration

Languages

American Sign Language (ASL)
Elementary
Spanish
Elementary

Timeline

Human Resources Expert

Target
08.2021 - Current

Caddy

TopGolf
12.2020 - 04.2021

Restaurant Hostess

Copper Canyon Grill
04.2018 - 05.2022

Paralegal Assistant (Internship)

Law Office Of Luiz Simmons
08.2014 - 06.2018

Bachelor of Science - Human Resources Management

University of Maryland Global Campus

High School Diploma -

Montgomery Blair High School
Raquel Revelo