Raquel Rubalcado

Patient triage, taking vital signs, documenting medical histories, assisting with minor procedures and wound care, administering injections, collecting lab specimens, and managing patient flow and clinic supplies.

• Greeted visitors in a friendly and professional manner while directing them appropriately.
• Processed customer payments accurately and efficiently.
• Provided excellent customer service to ensure satisfaction.
• Answered phones in a courteous manner while providing excellent customer service.
• Prepared deposits according to established procedures.
• Operated cash register to process cash, check, and credit card transactions.
• Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

• Took initiative to ensure all tasks were completed efficiently within the designated time frame.
• Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
• Instructed family members regarding proper home care techniques and infection control procedures.
• Transported clients to medical appointments or other destinations when necessary.
• Educated family members about how best to provide care for their loved one at home after discharge from facility or hospital setting.
• Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
• Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.

• Cleaned and sanitized bathrooms, including toilets, sinks and showers.
• Dusted furniture and surfaces to remove dirt, dust and debris.
• Stocked restroom supplies such as soap, paper towels and toilet tissue.
• Performed deep cleaning tasks such as shampooing carpets or polishing floors.
• Maintained cleaning supplies inventory by checking stock to determine inventory level.
• Disinfected doorknobs, telephones, desks and other frequently touched surfaces.
• Swept, mopped, and vacuumed floors in all areas of the building.
• Emptied trash receptacles and replaced liners as needed.
• Scrubbed walls, baseboards and windowsills to remove dirt buildup.
• Restocked supplies, replacing toiletries, liners, and soaps.