Raquel Tatis
Spring
Summary
Office Manager with proven success at 2R Design and Development Corp. Expertise in communication and organizational skills enhances customer relations and resolves issues efficiently. Bilingual in English and Spanish, dedicated to creating productive environments and achieving exceptional results.
Overview
16
16
years of professional experience
Work History
Office Manager
2RDesign and development corp.
Bronx
01.2015 - 01.2020
- Responsible for organizing the company meeting and conference.
- Preparing letters, presentations, and reports.
- Dealing with correspondence.
Customer Relations
Locus Telecommunications, INC.
Fort Lee
01.2007 - 01.2014
- Resolve customer cell phone complaints via phone, emails and chats.
- Responsible for handling credit card payment transactions.
- Assist with placement orders, refunds or exchange.
- Assist with lifeline a government-supported program that provides free mobile Phone to qualified low income communities.
Substitute teacher
New York City Board of Education
New York
01.2006 - 01.2007
- Follow instructions left by the teacher.
- Maintain classroom routines and discipline procedures.
- Take students attendance.
Secretary
Fral Insurance
Westchester
01.2004 - 01.2005
- Filling taxes and translating letters from Spanish to English.
- Taking phone calls and giving information about mortgage.
- Data entry.
Education
Bachelor of Science - Psychology
Mercy College
Westchester, NYSkills
- Good communication and interpersonal skills
- Effective working alone or as a cooperative team member
- Honest
- Reliable
- Productive
- English/Spanish speaking
- Problem solving
- Organizational skills
- Customer relations
References
References are available upon request.
Timeline
Office Manager
2RDesign and development corp.
01.2015 - 01.2020
Customer Relations
Locus Telecommunications, INC.
01.2007 - 01.2014
Substitute teacher
New York City Board of Education
01.2006 - 01.2007
Secretary
Fral Insurance
01.2004 - 01.2005
Bachelor of Science - Psychology
Mercy College
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