Raquel Yanez
Campbell,CA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal
01.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored entry and exit of employees through metal detector.
Shift Supervisor
Allied Universal
02.2019 - 09.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Monitored entry and exit through metal detector.
- Patrolled interior and exterior of premises.
- Prepared and submitted reports to keep management informed of security activities and developments.
Badging Officer
Allied Universal
09.2013 - 05.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Inventory of badge supplies, printed all new access badges.
- Issued temporary badges for customers and contractors.
- Manage and update security officer training files.
- Data entry.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Education
High School Diploma -
William C Overfelt
San Jose, CA06.1997
Skills
- Excellent telephone skills
- Knowledge of MS Office and standard office equipment
- Ability to handle several situations at once with confidence
- Excellent organization and time management skills
Timeline
Security Officer
Allied Universal
01.2023 - Current
Shift Supervisor
Allied Universal
02.2019 - 09.2022
Badging Officer
Allied Universal
09.2013 - 05.2019
High School Diploma -
William C Overfelt
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