Raqueline Evora
Aliso Viejo,CA
Summary
Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service, and beverage preparation techniques. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
4
4
years of professional experience
Work History
Server Assistant
Phobulous Vietnamese cusine
Huntington Beach, CA
02.2024 - 03.2025
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Set up tables in between patrons to reduce wait times.
- Greeted customers, answered questions and recommended specials to increase profits.
- Followed health safety guidelines when preparing and serving food products.
Server Manager
Main Seafood
Huntington Beach, CA
11.2022 - 11.2024
- Delegated work to staff, setting priorities and goals.
- Promoted team spirit among restaurant staff by encouraging cooperation between departments.
- Resolved problems or concerns to satisfaction of involved parties.
- Trained and acclimated new servers to restaurant's culture and operations.
- Resolved customer complaints in a timely manner while maintaining professionalism.
Cashier Team Lead
Ubuntu Cafe
Long Beach , California
03.2021 - 10.2022
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Identified discrepancies between actual sales figures and expected totals.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Performed daily opening and closing procedures for the register area.
- Processed refunds and exchanges according to company policy.
Education
BBA -
ESTG
Leiria,Portugal05-2016
Skills
- Order accuracy
- Team collaboration
- Customer service
- Time management
- Effective communication
- Work delegation
- Multitasking and organization
Languages
English
Professional
Spanish
Limited
Portuguese
Professional
References
References available upon request.
Timeline
Server Assistant
Phobulous Vietnamese cusine
02.2024 - 03.2025
Server Manager
Main Seafood
11.2022 - 11.2024
Cashier Team Lead
Ubuntu Cafe
03.2021 - 10.2022
BBA -
ESTG
Similar Profiles
Steven YappSteven Yapp
Waiter at PhobulousWaiter at Phobulous
Leah IthLeah Ith
Waitress at Khong Thai CusineWaitress at Khong Thai Cusine
Cenk CiNARCenk CiNAR
Asistan Manager at Ginza İstanbul Asian Cusine and BarAsistan Manager at Ginza İstanbul Asian Cusine and Bar