Rares Panainte
Electronic Communications Specialist
Oklahoma City,OK
Summary
Over three years of experience fostering engaging and respectful online communities. Skilled in communication, problem-solving, and customer service, effectively addressing feedback and enforcing community guidelines. Experienced in team collaboration and enhancing user experiences through interactive chat games and promotions.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Exterior Measurement Specialist
RainDrain Seamless Gutters
11.2025 - Current
- Measure and assess residential gutters for accurate installation.
- Provide clients with precise quotes and recommendations.
- Ensure accurate reporting to support operational efficiency.
Delivery Driver
DoorDash
10.2024 - 09.2025
- Delivered orders efficiently while providing excellent customer service.
- Managed transactions and maintained delivery records.
- Developed strong time management and problem-solving skills.
Electronic Communications Specialist
Arrise (Pragmatic Play)
03.2022 - 05.2024
- Target content for American and British audiences and foster positive player interactions.
- Implement chat protocols to enhance inclusivity and resolve issues efficiently.
- Analyze feedback to improve chat experiences and overall user satisfaction.
Customer Operation Specialist
eMAG
05.2021 - 10.2021
- Resolved customer complaints and ensured satisfaction.
- Analyzed feedback to improve service and loyalty programs.
- Facilitated communication between customers and management.
Education
Bachelor Degree -
Faculty of Business Administration ASE FABIZ
Bucharest07.2023
Skills
- Customer service, communication, and interpersonal skills
- Teamwork, problem solving, and time management
- Proficient in Microsoft Word, Excel, and PowerPoint
- Communication - Experienced
Timeline
Exterior Measurement Specialist
RainDrain Seamless Gutters
11.2025 - Current
Delivery Driver
DoorDash
10.2024 - 09.2025
Electronic Communications Specialist
Arrise (Pragmatic Play)
03.2022 - 05.2024
Customer Operation Specialist
eMAG
05.2021 - 10.2021
Bachelor Degree -
Faculty of Business Administration ASE FABIZ