Ra'Shad Cox
Memphis,TN
Summary
Experienced transportation and logistics professional with a strong background in materials management and inventory reconciliation. Expertise in policy development and staff management procedures consistently boosts overall morale and productivity. Committed to accurate record-keeping, workplace safety, and timely problem-solving. Thrives in collaborative environments, working seamlessly with hardware and software experts to create cohesive and successful designs. Brings a high level of motivation and results-oriented mindset to every warehouse operation, whether working independently or as part of a team. Punctuality, dependability, and a strong team-oriented approach define work ethic. Exceptional organizational skills and attention to detail are second nature. Willing to go above and beyond to meet tight deadlines and achieve company objectives. Deep understanding of various design and testing methodologies allows for quick adaptation to changing needs of fast-paced, growing businesses and organizations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Representative
Family Dollar
06.2014 - 07.2015
- Listened to the questions and concerns of customers in order to provide answers or responses
- Assisted customers by answering a wide range of questions about available merchandise, current prices, and upcoming company changes
- Provided excellent customer service by quickly resolving issues and responding to inquiries
- Embraced the spotlight on customer service by cultivating a courteous and welcoming environment for visitors
- Maintained a courteous, friendly atmosphere for guests to improve overall satisfaction and customer service standards
- Kept track of every interaction for training, reporting, and auditing purposes
- Advertising and marketing
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
Driver
Hunter's Paper
07.2015 - 05.2016
- Double-checked over 10 daily deliveries against shipping instructions before delivering to customers
- Interacted with customers to determine their needs and sales opportunities
- Spoke with customers on the phone as well as in person
- Any issues with the delivery truck were reported to the next shift driver and shift lead
- Pre-trip and post-trip safety inspections were completed, with any defects or malfunctions being recorded and reported
- Choose the best routes in accordance with delivery instructions to meet tight deadlines
- Carefully loaded items into the delivery vehicle to prevent damage during transport
- Kept track of customer orders
- Completed all required paperwork in legible and neat handwriting
- Inspected truck equipment and supplies and reported any problems or safety hazards to supervisors following each
- Recorded each delivery using proper paperwork before leaving the warehouse
- Kept a clean and orderly appearance during my shift
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Warehouse Worker/Forklift Operator/Trainer
Capstone Logistics, LLC
06.2016 - Current
- Used bracing and strapping techniques to prevent load shifting or damage
- Kept storage areas organized, clean, and secure to fully protect company assets
- Helped with machine line scheduling and staffing
- Installed bracing, padding, and strapping to prevent load shifting and material damage
- Used handheld scanners and physical logs to keep track of item movements
- In charge of filling requisitions, work orders, and material requests, as well as distributing items to production workers and assembly line workers
- Followed industry best practices for warehousing, material handling, and documentation
- In charge of monitoring the performance and safety practices of a 7-person warehouse crew
- Maintained high performance standards while working in a hot warehouse environment
- In charge of shrink-wrapping, boxing, and labeling finished products for shipping
- Trained
- Planned daily work strategies and followed oral and written instructions to move and ship products correctly
- Developed and implemented detailed organizational processes to improve service quality standards
- Responsible for the safe operation of forklifts, pallet jacks, and other warehouse mechanical equipment
Inventory Specialist 2
Teva Pharmaceuticals
08.2023 - 06.2024
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Rigger in Training
Dozier&Rigger
06.2024 - 07.2024
- Rigged for heavy lifts according to blueprint requirements.
- Improved lifting efficiency with proper selection of rigging equipment for specific tasks.
- Increased workplace safety by conducting regular rigging inspections and equipment maintenance.
- Worked at heights and in confined spaces without difficulty.
Forklift Operator
DHL Supply Chain
08.2024 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Education
Associate - Automotive technology
Coahoma Community College
Clarksdale, MS05.2016
High School Diploma -
Clarksdale High School
Clarksdale, MS05.2014
Skills
- Warehouse and manufacturing operations
- Warehouse Management
- Customer Service
- Team management
- Warehouse environment safety
- Problem resolution
- Fast learner
- Team building
- Excellent sense of direction
- Team development
- Staff supervision
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Safety awareness
- Order picking
- Order picking and processing
- Punctual and reliable
- Palletizing
- Materials handling
- Material packaging
- Shipping and receiving expert
Certification
- Forklift Certified, 04/01/16, Present
- Driver's License, 04/01/23, 12/31/25
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Forklift Operator
DHL Supply Chain
08.2024 - Current
Rigger in Training
Dozier&Rigger
06.2024 - 07.2024
Inventory Specialist 2
Teva Pharmaceuticals
08.2023 - 06.2024
Warehouse Worker/Forklift Operator/Trainer
Capstone Logistics, LLC
06.2016 - Current
Driver
Hunter's Paper
07.2015 - 05.2016
Customer Representative
Family Dollar
06.2014 - 07.2015
High School Diploma -
Clarksdale High School
Associate - Automotive technology
Coahoma Community College
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