RASHAD MORTON
Tucson,AZ
Summary
Customer-oriented leader with a strong ability to review and assess team tasks for quality assurance. Utilizes independent decision-making skills and sound judgment to positively impact company success. Acknowledged for hard work, attention to detail, and consistent achievement of goals throughout career.
Overview
5
5
years of professional experience
Work History
Shift Leader
Dominos Pizza Inc.
04.2020 - Current
- Promoted to Shift Leader, 2023.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations and monitored team performance to keep business profitable and running smoothly.
- Managed inventory, completed daily financial activities and shift summary reports for management to inform decision making.
BUSSER
OREGANO'S PIZZA BISTRO
08.2019 - 03.2020
- Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks and pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
DIETARY AIDE
MOUNTAIN VIEW RETIERMENT VILLAGE
06.2019 - 08.2019
- Patiently and compassionately assisted patients requiring assistance eating meals.
- Quickly and accurately served specific meals to patients with special dietary needs.
- Prepared and expedited food orders to support waitstaff and other team members.
- Closely followed sanitation and food handling guidelines while assisting cooks with their daily meal preparation.
Education
B.S Game Devlopment & Design -
University of Arizona
Tucson, AZ08.2020
HIGH SCHOOL DIPLOMA -
CANYON DEL ORO HIGH SCHOOL
Oro Valley, AZ05.2020
Skills
- Exceptional customer service and communication skills
- Flexible and adaptive
- Able to accept and learn from criticism
- Hard working and reliable under pressure and time constraints
- Able to work well in a team environment
- Customer Service Management
- Complaint resolution and quality assurance
Activities
- Member of the Canyon del Oro Symphonic Orchestra (2016 - 2020).
- Participated in the Arizona Regional Orchestra (2018 - 2020).
- Participated in community service and development projects through Victory Outreach including feeding the homeless and serving children in the community (2016).
- Participated in the Oro Valley Police Teen Academy.
- Currently pursuing a degree in computer science with the goal of becoming a game designer and data analyst.
Timeline
Shift Leader
Dominos Pizza Inc.
04.2020 - Current
BUSSER
OREGANO'S PIZZA BISTRO
08.2019 - 03.2020
DIETARY AIDE
MOUNTAIN VIEW RETIERMENT VILLAGE
06.2019 - 08.2019
B.S Game Devlopment & Design -
University of Arizona
HIGH SCHOOL DIPLOMA -
CANYON DEL ORO HIGH SCHOOL
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