Rashad Reed
Port Saint Lucie,FL
Summary
Talented professional restaurant employee seeking to fill an executive role. Bringing forth several years of experience in the business. Equipped with a diverse and promising skill-set, conductive to creating positive team relationships resulting in optimal customer service, and eager to bring my years of experience to a new establishment.
Overview
13
13
years of professional experience
Work History
Catering Staff Member
Little Moir’s
Jupiter, FL
03.2018 - Current
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Cleared dishes and glassware quickly following each course.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
Cocktail Server
Little Moir’s
Jupiter, FL
03.2015 - Current
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
Restaurant Waiter
Little Moir’s
Jupiter, FL
03.2015 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Restaurant Busser
Little Moir’s
Jupiter, FL
03.2012 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Restaurant Host
Little Moir’s
Jupiter, FL
03.2012 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Food Runner
Duffy's Sports Grill
Jupiter, FL
03.2011 - 04.2012
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
Education
Jupiter High School
Jupiter, FL2012
Skills
- Sanitation Practices
- Order Taking
- Wine pairing
- Menu knowledge
- Cleaning and maintenance
- Working well with others
Timeline
Catering Staff Member
Little Moir’s
03.2018 - Current
Cocktail Server
Little Moir’s
03.2015 - Current
Restaurant Waiter
Little Moir’s
03.2015 - Current
Restaurant Busser
Little Moir’s
03.2012 - Current
Restaurant Host
Little Moir’s
03.2012 - Current
Food Runner
Duffy's Sports Grill
03.2011 - 04.2012
Jupiter High School