Results-driven Digital Content Manager with 10-plus years of experience in digital strategy, content management, and analytics. Proven track record of enhancing audience engagement through innovative digital initiatives.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Digital Content Manager
Gray Television Inc.
New Orleans, LA
07.2025 - Current
Developed and scheduled digital content across multiple platforms to enhance audience engagement.
Analyzed web traffic and user engagement metrics to inform content strategy adjustments.
Managed social media accounts, creating posts and responding to audience inquiries in a timely manner.
Led digital communications strategy and content operations across web, mobile, social media, and connected television platforms (streaming) while maintaining organizational brand standards
Managed editorial workflows, reviewed published content, and ensured communications deliverables meet accuracy, quality, and audience engagement expectations.
Collaborated with cross-functional teams to ensure brand consistency in all digital assets.
Collaborated with internal teams to develop timely communications initiatives and improve digital audience experiences.
Utilized emerging technologies, analytics, and workflow improvements to increase production efficiency.
Manage multiple high-priority projects in a deadline-driven environment requiring strong organization and attention to detail.
Successfully manage multiple breaking news, weather, and sports projects simultaneously in a fast-paced, high-stress corporate environment.
Direct and execute high-impact digital engagement strategies, integrating emerging technologies like ethical AI tools to streamline newsroom production.
Lead station-wide digital content strategy and editorial workflows across web, mobile, social, and CTV platforms, maintaining strict quality control and brand guidelines.
Operations Supervisor
UPS
New Orleans, LA
10.2024 - Current
Supervised daily operational activities and employee workflows, ensuring compliance with company safety standards and achievement of productivity goals.
Coordinated team assignments and resolved operational challenges to support continuous improvement initiatives.
Demonstrated adaptability by supporting business needs in a fast-paced, high-volume environment.
Coordinated staff schedules, optimizing resource allocation for peak delivery periods.
Trained new employees on operational processes, enhancing team performance and productivity.
Completed bi-weekly payroll for 12 employees.
Digital Media Director
Fox Television
Houston, TX
08.2022 - 05.2024
Directed digital communications operations, developed audience strategies, and enhanced content performance across multiple platforms.
Coordinated the launch and distribution of FOX Local CTV Smart TV application (streaming) while focusing on the technical requirements and workflow implementation.
Managed social media campaigns, increasing brand visibility and user interaction significantly.
Oversaw digital analytics, refining performance metrics to optimize campaign effectiveness and reach.
Increased website traffic by 24% through strategic content planning, audience engagement initiatives, and SEO performance optimization.
Increased social media growth by 5,000% through targeted content strategies, audience development, and platform optimization.
Collaborated with editorial, marketing, and business teams to align digital initiatives with organizational goals.
Director of Digital Content
Nexstar Media Group Inc.
Salt Lake City, UT
08.2021 - 08.2022
Managed and mentored a team of (9) digital content creators and producers; reviewed, edited, and approved final layout proofs, article submissions, and digital packages before publication.
Managed and mentored a team of digital content creators and producers; reviewed, edited, and approved final layout proofs, article submissions, and digital packages before publication.
Partnered with corporate sales, editorial, and external partners to align digital creative campaigns with overarching business goals
Digital Content Manager
Bahakel Digital
Montgomery, AL
09.2015 - 08.2021
Developed and launched the digital footprint for Alabama News Network, acting as primary writer, editor, and photographer for local news and sports coverage.
Conducted structured interviews to obtain critical publication materials and verified information for public release.
Formulated organic social media campaigns, driving significant engagement metrics (including 78% growth on Facebook and 111% growth on Instagram).
Coordinated press coverage, credentialing, and fast-paced logistics for high-profile events, including the College Football Playoffs and SEC Media Days.
Engagement Specialist
Montgomery Biscuits Stadium
Montgomery, AL
04.2019 - 07.2021
Managed social media platforms, increasing audience engagement through targeted content and campaigns.
Developed and implemented engagement strategies to enhance fan experiences during events.
Coordinated community outreach programs to foster relationships with local organizations and fans.
Trained and mentored junior staff in customer service excellence and event management protocols.