Rashad Williams
Tampa,FL
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Medical Case Manger
Midway Specialty Care Center
04.2023 - Current
- Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
- Streamlined case management processes for increased efficiency and better patient outcomes.
- Collaborated with multidisciplinary teams to optimize patient care and treatment plans.
- Ensured timely delivery of medical services, reducing hospital readmission rates significantly.
- Developed strong relationships with community resources to improve access to essential support services for patients in need.
- Evaluated clinical data and adjusted treatment plans as needed, leading to improved patient health outcomes.
- Maintained detailed documentation on each case, ensuring accuracy and compliance with legal requirements.
- Organized workshops on various medical topics for both staff members and the local community, fostering greater understanding of critical health issues among participants.
- Worked with different disciplines to provide cohesive care to patients.
- Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Organized clinical documentation, treatment plans, and referrals.
- Provided ongoing counseling to help patients deal with conditions and processes
Freelance Make Up Artist
MAC Cosmetics-Macy's
09.2018 - 04.2020
- Enhanced artistic projects by incorporating innovative techniques and materials for impactful visual presentations.
- Collaborated with fellow makeup artists on various exhibitions, resulting in increased exposure and networking opportunities.
- Designed custom makeup for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Developed unique Make-up that garnered positive attention from pre-existing and new clients leading to increased sales and commissions.
- Facilitated workshops for aspiring makeup artists, fostering a supportive learning environment and strengthening technical skills.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Managed studio operations efficiently, organizing workspace layout while maintaining necessary supplies inventory levels.
Assistant Manager
K-Mart Store
03.2015 - 03.2018
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Bachelor of Science - Behavioral Science
Bethune-Cookman College
Daytona Beach, FL05.2001
Skills
- Interdisciplinary Collaboration
- Healthcare Regulations
- Cultural Competency
- Quality Improvement
- Attention to Detail
- Active Listening
- Confidentiality
- Care Coordination
- Decision Making
- Goal Setting
- Problem Solving
- Professionalism
- Time Management
- Visiting Patient Homes
Timeline
Medical Case Manger
Midway Specialty Care Center
04.2023 - Current
Freelance Make Up Artist
MAC Cosmetics-Macy's
09.2018 - 04.2020
Assistant Manager
K-Mart Store
03.2015 - 03.2018
Bachelor of Science - Behavioral Science
Bethune-Cookman College
Similar Profiles
Gehon RoachGehon Roach
Certified Nursing Assistant/Phlebotomist at Midway Specialty Care CenterCertified Nursing Assistant/Phlebotomist at Midway Specialty Care Center
Brittanni TobonBrittanni Tobon
Receptionist at Midway Specialty Care CenterReceptionist at Midway Specialty Care Center
Marsha SimmondsMarsha Simmonds
Unit Manager at Lincoln Specialty Care CenterUnit Manager at Lincoln Specialty Care Center