Rashaka Williams
Clemson,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail oriented individual who takes pride in great customer service along with skills in problem solving, active listening and communication.
Overview
13
13
years of professional experience
Work History
Crew Manager
McDonald's Restaurant
Yorktown, Virginia
10.2023 - 05.2024
- Make sure the company's policies and standards are followed.
- Worked closely with upper management to develop strategies for improving operational efficiency.
- Implemented techniques for increasing employee morale such as rewards programs or team building activities.
- Regularly assess crew welfare.
- Provide ongoing training.
- Establish a positive onboard culture.
- Recruit and train new employees.
Lead Measurement System Operator
GreyStone Of Virginia
Toano, Virginia
04.2018 - 10.2023
- Calibrate, operate and maintain the scale systems.
- Ensure accuracy and quality of the products being measured.
- Document Data.
- Operate and Coordinate measuring machines.
- Educate and Train new employees.
- Report directly to supervisor.
- Performed routine maintenance activities on operating systems, applications and utilities.
Assistant Manager
Wythe Candy and Gourmet
Williamsburg, Virginia
03.2017 - 03.2018
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Monitored employee attendance records, timekeeping, and payroll information.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Managed customer service inquiries and complaints in a timely manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Maintained up-to-date knowledge of company products and services.
Store Manager
Claire's Boutique
Williamsburg, Virginia
04.2011 - 04.2016
- Resolved customer complaints in a timely manner.
- Updated POS system with new products and promotional offers.
- Managed daily banking activities such as deposits and withdrawals.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Assessed operational efficiency of the store's departments.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Performed regular price checks to ensure competitive pricing.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
Education
Some College (No Degree) - Health Sciences
Thomas Nelson Community College
Hampton, VASkills
- Safety Monitoring
- Preventive Maintenance
- Policy Enforcement
- Employee Development
- Recruitment
- Staff Supervision
- Quality Assurance
- Customer Service
- Money Handling
- Work Planning and Prioritization
- Continuous Improvement
- Workflow Planning
- Scheduling Staff
Timeline
Crew Manager
McDonald's Restaurant
10.2023 - 05.2024
Lead Measurement System Operator
GreyStone Of Virginia
04.2018 - 10.2023
Assistant Manager
Wythe Candy and Gourmet
03.2017 - 03.2018
Store Manager
Claire's Boutique
04.2011 - 04.2016
Some College (No Degree) - Health Sciences
Thomas Nelson Community College