Rashan Wilson

• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Built strong client relationships through consistent communication and effective problemsolving.
• Provided first-rate service to all customers and potential customers.
• Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
• Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
• Drafted, finalized and submitted paperwork to complete sales.
• Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
• Increased sales revenue by developing and implementing strategic sales plans.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Stayed current on company offerings and industry trends.
• Recorded accurate and efficient records in customer database.

I worked over night sorting packages "from small envople to large box up to 35 pounds" to their routes for delievery. Requiring in using ring scanners (arm held devices). Also picking the packages to sort and pulling large carts to the trucks.

• Sorted packages to appropriate slide, line or belt for final distribution.
• Scanned and sorted packages according to destinations and service type using handheld scanner.
• Loaded completed orders on pallets according to delivery numbers.
• Disposed of debris and hazardous materials properly to avoid contamination.
• Picked products using RF scanner to fill orders.
• Packed boxes and stock using organizational guidelines.
• Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

• Maintained administrative functions - inventory, employee attendance, and counseling, Resolved guest concerns and complaints to maintain a positive atmosphere Coordinated with Executive Chef in conducting daily inventory and organizing restaurant, including creating prep list, cleaning procedures, and food safety
• Lead pre-meal meeting that addressed staff questions and prepared for an accurately ran kitchen Conducted quality control and monitored fresh product delivery Prepared meals in a high-volume kitchen with exceptional quality, emphasizing fine details precision, and presentation
• Managed daily cash intake by counting out registers and tabulating profits.
• Communicated with other shift managers to facilitate continuum of customer service.
• Upheld company standards and compliance requirements for operations.
• Coached employees on interactions with customers to drive exceptional service.
• Directed and led employees and team members on effective operations, methods and procedures.

• Maintained contact with kitchen staff, management, serving staff, and customers' concerns were addressed Hired, trained, and supervised food and beverage, service staff
• Effectively lead and motivate employees through the implementation of in-house training and incentive plans, resulting in increased productivity levels and employee satisfaction
• Supervised the preventative maintenance and upkeep of equipment, and facility
• Supervised the overall performance of the food service facility and kitchen operations.

• Organized and cleaned blood-drawing trays, ensuring that all instruments are sterile
• Collected fluid or tissue samples, using appropriate collection procedures
• Logged patient information and recorded results into the computer
• Properly handling all specimens according to the company's guidelines, protocols, and safety procedures while always maintaining a sanitary and safe workplace Interviewed patients, analyzed and documented medical records, updated and filed documents

• Utilized my customer service skills to obtain necessary information from outside doctor offices Maintained supplies and equipment including keeping them clean and sterilized Placed all orders in the computer system to ensure results are received by the ordering physician Collected blood specimens per the orders from the physicians via venipuncture Ensured the quality of the specimens by centrifuging specimens for the logistics courier to pickup