Rashana Smith
Chicago,IL
Summary
Enthusiastic college student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Demonstrating versatility in leadership approaches to acquire active participation in collaborative activities. Versed in teamwork, and compassion.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
America's Kids
2023.12 - Current
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Handled customer complaints in a professional manner.
- Processed returned merchandise according to company policies.
- Greeted customers upon entering the store and provided assistance.
Fast Food Crew Member
McDonald's
2024.03 - 2024.04
- I served customers, processed payments at the register/ took orders.
- Cleaned common areas in a fast food establishment.
- Completed curbside orders in the process.
Customer Service Representative
Help at Home
2023.01 - 2023.12
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries via phone, email, and chat.
- Developed positive relationships with customers through friendly interactions.
Sales Associate
Urban Beautique
2022.06 - 2023.10
- I maintained an organized work area, while contributing to team success by completing jobs quickly and accurately.
- As a cashier I was resourceful and responsible as well as aware of my actions.
- I learned all the required task quickly and efficiently. I built relationships with staff and customers.
- I was Responsible for resolving all customer complaints.
Retail Sales Associate
Regal Mens Fashion
2022.01 - 2022.08
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Greeted customers in a friendly manner.
- Communicated with customers over the phone.
Cashier
Family Dollar
2021.02 - 2021.12
- I operated the cash register, communicated with customers to make sales, and assisted other staff as needed.
- My responsibilities were processing credit card payments, accepting cash payments and making change.
Education
High school diploma - undefined
Simeon Career Academy High School
Chicago, ILSkills
- English
- Customer service
- Retail Sales
- Responsible
- Guest services
- Relationship building
- Expert
- Cashiering
- Leadership
- Hospitality
- Flexibility
- Fast learner
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Fast Food Crew Member
McDonald's
2024.03 - 2024.04
Retail Sales Associate
America's Kids
2023.12 - Current
Customer Service Representative
Help at Home
2023.01 - 2023.12
Sales Associate
Urban Beautique
2022.06 - 2023.10
Retail Sales Associate
Regal Mens Fashion
2022.01 - 2022.08
Cashier
Family Dollar
2021.02 - 2021.12
High school diploma - undefined
Simeon Career Academy High School