Rashane Johnson
Brooklyn
Summary
Dynamic professional with extensive experience in sports management and dispatch operations. At Star City Sports, I enhanced athletic performance through innovative training programs while fostering teamwork. Proficient in Aleph Systems and Microsoft Office, I excel in multi-tasking and collaboration, ensuring operational efficiency and exceptional service quality in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director
Star City Sports Youth Sports Program
Brooklyn
09.2020 - 05.2024
- Conducted sports drills and conditioning training to enhance athletic performance.
- Educated children on the importance of physical activity for growth and well-being.
- Encouraged friendly competition while promoting healthy practices in sports.
- Taught teamwork skills to help participants reach full potential in various sports.
Dispatcher /Weekend Manager
DialCar
New York
10.2014 - 01.2016
- Utilized Aleph Systems software to dispatch vehicles to specific pickups and destinations for New York City airports and surrounding regions.
- Prepared timesheets reflecting operators' work hours and additional scheduled shifts.
- Recorded and resolved passenger complaints, concerns, and inquiries to enhance service quality.
- Managed incoming calls as an operator while tracking flights at three major airports.
- Oversaw weekend employee management to ensure operational coverage and efficiency.
Dispatcher Administrator
First Corporate Sedans
New York
07.2013 - 06.2014
- 1. Efficiently dispatched mobile units by screening and prioritizing calls.
- 2. Optimized driver routes, maintaining operational efficiency.
- 3. Ensured database accuracy with daily updates on information and coding.
- 4. Explained database contents clearly for auditing processes.
Operator/Dispatcher
Executive Transportation Group
Brooklyn
09.2010 - 09.2012
- Operated call board for executives of elite corporations requesting transportation services.
- Dispatched drivers to various locations across tri-state area.
- Maintained and entered data into company database for tracking and record-keeping.
Education
Business Mgmt. -
Kingsborough Community College
Brooklyn03.2005
Skills
- Computer skills and Microsoft Office
- Aleph Systems proficiency
- Team collaboration
- Multi-tasking ability
- Sport management
Certification
Certificate of Recognition: Football Officiating Academy, The NFL, 07/31/13
Community Service
- 7-Year Volunteer for NY Special Olympics Metro Tournament
- Prospect Park's 'You gotta have Park!' event
- JPMorgan's Community Service Program
Timeline
Director
Star City Sports Youth Sports Program
09.2020 - 05.2024
Dispatcher /Weekend Manager
DialCar
10.2014 - 01.2016
Dispatcher Administrator
First Corporate Sedans
07.2013 - 06.2014
Operator/Dispatcher
Executive Transportation Group
09.2010 - 09.2012
Business Mgmt. -
Kingsborough Community College