Rashaud Randolph
Atlanta,GA
Summary
Administrative and HR professional skilled in supporting executive leadership and enhancing workplace efficiency. Experienced in optimizing HR operations and streamlining processes. Focused on employee engagement and effective team communication. Dedicated to improving organizational effectiveness through strategic administrative support.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Administrative Assistant - HR Director
Dekalb County Government
Decatur, Georgia
09.2025 - Current
- Manage executive calendar and coordinate leadership meetings efficiently.
- Oversee departmental purchasing operations as P-Card Administrator, ensuring financial accuracy, policy compliance, and efficient expense management.
- Support recruitment and onboarding for senior positions, enhancing team development.
- Coordinate confidential HR matters, including employee relations, investigations, and personnel documentation.
- Developed executive reports and presentations, ensuring high quality and precision.
- Manage sensitive data and ensure compliance with HR policies, procedures, and government regulations.
- Assist in planning and executing employee engagement initiatives, recognition programs, and HR events.
- Serve as a liaison between executive leadership, department heads, and external stakeholders.
- Improved office procedures to increase HR operational efficiency.
Sales Development Coordinator
AMS Vans
Tucker, Georgia
09.2023 - 03.2025
- Achieved 25% conversion rate through strategic lead handling and appointment setting.
- Increased upselling opportunities by 30% through needs-based consultation.
- Resolved 350+ customer objections, increasing loyalty rates by 30%.
- Achieved 95%+ customer satisfaction through rapid, professional client engagement.
- Reduced call handling time by 20% while enhancing customer experience.
- Improved forecasting accuracy and pipeline performance using Salesforce, resulting in 10% increase.
Jury Assistant
Fulton County Superior Court
Atlanta, Georgia
02.2022 - 08.2023
- Coordinated jury selection logistics and managed juror database to streamline process.
- Communicated effectively with jurors regarding eligibility, scheduling, and accommodations.
- Facilitated large-scale Zoom sessions for court operations, enhancing remote access for jurors.
- Maintained accurate records of attendance, disqualifications, and juror activity.
- Supported courtroom operations, ensuring efficient juror coordination during trials.
Elections Administrative Assistant
Fulton County Registration and Elections
Atlanta, Georgia
09.2017 - 11.2021
- Provided comprehensive administrative support to Chief of Elections and Elections Officer/Investigators.
- Managed incoming calls, emails, and correspondence, ensuring high standards of professionalism.
- Conducted comprehensive training sessions for poll workers on updated procedures and policies for Election Day, ensuring a smooth voting experience for constituents.
- Led poll worker trainings and served as a substitute instructor, effectively addressing knowledge gaps and contributing to a 2% improvement in poll worker proficiency.
- Assisted in the operation of Ballot Marking Devices (BMDs) machines during polling, contributing to a 10% reduction in voting wait times compared to the previous election cycles.
- Executed administrative, filing, and data entry tasks, including spreadsheet management and data consolidation into templates.
- Supported election instructors by assisting with classroom tasks and fulfilling additional responsibilities as needed.
- Directed a team of 10+ individuals to ensure timely completion of tasks essential for an upcoming election.
- Supervised over 50+ individuals and oversaw check-in centers at the conclusion of Election Day.
- Managed and processed payroll for Election Day staff and liaised with law enforcement officers.
- Managed the sorting and processing of all election day materials and documents in response to open records requests.
- Assisted in the transportation of election materials to polling managers and sites, ensuring punctual delivery and operational readiness.
Office Assistant
Georgia Gwinnett College Office of Senior Associate Provost of Academic Affairs Office
Lawrenceville, Georgia
10.2015 - 07.2020
- Provided comprehensive administrative support to Senior Associate Provost and Executive Assistant of Academic Affairs, ensuring efficient operations.
- Supported the Vice President and administrative leaders with various tasks.
- Coordinated logistics for events including Fall Recognition, March Through the Arch, and Faculty Orientation, contributing to successful execution.
- Edited documents and conducted research for multiple projects and events, enhancing overall quality and accuracy.
- Cultivated a professional, welcoming atmosphere for faculty, staff, students, families, and visitors.
Education
BBA - Management
Clayton State University
Morrow, GA12-2028
High School Diploma -
Greene County High School
Greensboro05-2015
Skills
- Human resources management
- Workplace relations
- Regulatory adherence
- Data reporting and management
- Continuous process improvement
- Support for executives and administration
- Management of calendars and meetings
- Coordination of corporate events
- Leadership skills in teams
- Strategic organizational leadership
- Analytical problem solving and decision making
- Effective executive communication
- Proficiency in HR software
Certification
- Certified Scrum Master, #97490060762502
Timeline
Administrative Assistant - HR Director
Dekalb County Government
09.2025 - Current
Sales Development Coordinator
AMS Vans
09.2023 - 03.2025
Jury Assistant
Fulton County Superior Court
02.2022 - 08.2023
Elections Administrative Assistant
Fulton County Registration and Elections
09.2017 - 11.2021
Office Assistant
Georgia Gwinnett College Office of Senior Associate Provost of Academic Affairs Office
10.2015 - 07.2020
BBA - Management
Clayton State University
High School Diploma -
Greene County High School