Rashaun Henry
Saint Cloud,MN
Summary
To obtain a leadership position allowing me to maximize my security skills as an honest and hard working security guard committed to serving all members of the community with integrity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Guard
Minnesota Children's Museum
07.2021 - 12.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Greeted, checked in and directed guests professionally while creating a welcoming atmosphere keeping a safety top priority.
- Helped to manage crowd control and capacity in galleries and building
- Coordinated with staff members as needed for guest by answering general questions and providing directions
- Trained to de-escalate when navigating in potentially unsafe situations
- Redirected children using different tactics maintaining professional yet friendly communication and environment with a sense of purpose, responsibility and teamwork to execute the companies mission
Banker
Wells Fargo
01.2019 - 06.2021
- Interacted with customers demonstrating care by building relationships, and completing requested transactions
- Balanced teller drawers, opened, closed, and updated accounts for customers
- Resolved discrepancies in helpful and timely manner
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Assisted customers with banking needs and inquiries.
- Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
Cashier
Holiday Gas Station Stores
03.2016 - 01.2019
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times.
- Provided support for other departments when needed, showcasing versatility within the retail environme
Package Handler
UPS
04.2014 - 12.2015
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
Education
Kankakee High School
Chicago, IL06.2014
Skills
- Customer Service
- Leadership
- Communication skills
- First aid
- Security camera monitoring
- Workplace safety
- Security protocols
- Reporting skills
- Emergency response
- ID verification
- Relationship building and management
- Body language analysis
- Radio communication
- Customer service
- Team player
- Honest and dependable
- Active listening
Certification
State of MN Permit to carry
Timeline
Security Guard
Minnesota Children's Museum
07.2021 - 12.2023
Banker
Wells Fargo
01.2019 - 06.2021
Cashier
Holiday Gas Station Stores
03.2016 - 01.2019
Package Handler
UPS
04.2014 - 12.2015
Kankakee High School
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