Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rashauna Snow

Weatherford

Summary

Motivated professional with extensive experience in customer service, sales and administrative tasks. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Garrett Plumbing
Boyd
04.2020 - 06.2021
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
  • Volunteered to help with special projects of varying degrees of complexity
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data

Administrative Assistant

Bridgepoint Communications INC.
Dallas
08.2017 - 07.2019
  • Managed department budgets and generated financial reports for management review
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
  • Executed record filing system to improve document organization and management
  • Restocked supplies and placed purchase orders to maintain adequate stock levels

Customer Service Representative

Laptop And Computer Parts Resource
Fort Worth
01.2011 - 09.2016
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management
  • Handled customer inquiries and suggestions courteously and professionally
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs

Education

High School Diploma -

Birdville High School
North Richland Hills, TX
05.2006

Skills

  • Excel Spreadsheets
  • Advanced MS Office Suite Knowledge
  • Customer Service
  • Data Entry Documentation
  • Account Balancing
  • Employee Training
  • Back Office Operations
  • Schedule Management
  • Administrative Support
  • Database Organization
  • Customer and Client Relations
  • Employee Timesheet Processing

Timeline

Administrative Assistant

Garrett Plumbing
04.2020 - 06.2021

Administrative Assistant

Bridgepoint Communications INC.
08.2017 - 07.2019

Customer Service Representative

Laptop And Computer Parts Resource
01.2011 - 09.2016

High School Diploma -

Birdville High School
Rashauna Snow