RASHAUNDA MITCHELL
Jacksonville
Summary
Dedicated CNA with experience in providing exceptional patient care, monitoring vital signs, and ensuring HIPAA compliance. Proficient in time management and completing daily documentation. Skilled medical records receptionist with expertise in coordinating with healthcare team members, verifying insurance coverage, and maintaining confidentiality. Demonstrated ability to organize, scan, and index documents accurately.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CNA
Regents Park Of Jacksonville
Jacksonville, FL
04.2024 - 01.2026
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Prepared residents for meals and assisted with feeding.
Medical Records Receptionist
Madison health and rehabilitation
Madison, FL
09.2017 - 05.2021
- Coordinated with other healthcare team members on behalf of patients for continuity of care needs.
- Performed filing duties including sorting, organizing, scanning, and indexing documents according to established procedures.
- Verified insurance coverage for medical services prior to patient appointments.
- Created labels for file folders according to established protocol.
- Ensured that all forms were completed accurately prior to submission.
- Reviewed all documents for accuracy before entering them into the health record system.
- Answered phone calls promptly, courteously, and professionally in accordance with organizational policies and procedures.
- Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations.
CNA
Lake Park Of Madison
Madison Fl
09.2007 - 08.2017
- Provided compassionate care and support to residents, enhancing overall well-being and comfort.
- Assisted with daily living activities, promoting independence and dignity among residents.
- Monitored vital signs and reported changes in health status to nursing staff promptly.
- Collaborated with interdisciplinary teams to develop personalized care plans for residents.
- Improved documentation accuracy by maintaining detailed records of patient care activities.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Madison County High School
Madison Fl05.2003
Skills
- Patient care
- HIPAA compliance
- Vital signs monitoring
- Time management
Certification
Valdosta tech center, Valdosta ga
Certificate
Completed August 2006 , certified nursing assistant CNA
Timeline
CNA
Regents Park Of Jacksonville
04.2024 - 01.2026
Medical Records Receptionist
Madison health and rehabilitation
09.2017 - 05.2021
CNA
Lake Park Of Madison
09.2007 - 08.2017
High School Diploma -
Madison County High School