Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Work Availability
Timeline
Generic
Ra'Shaunti Jackson

Ra'Shaunti Jackson

Somerset,NJ

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Versatile server with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Server

Red Lobster
South Plainfield, NJ
05.2022 - Current
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Bussed and reset tables to keep dining room and work areas clean
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Used slow periods to restock supplies, ice, trays and delivery bags
  • Increased sales significantly by upselling higher-end products to customers
  • Supervised restocking of salad bar and buffet for lunch and dinner service
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
  • Inspected dishes and utensils for cleanliness
  • Supported needs of unlimited amount- person wait staff who attended to specific needs of countless customers daily for seafood restaurant with social relevancy and intentionality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

PACKAGE HANDLER

UPS
Doraville, GA
09.2021 - 04.2022
  • Inspected packages for defects, damage, and improper labels before check-in and check-out
  • Followed company policies and guidelines for labeling, packaging, and shipping products at warehouses
  • Received incoming packages and arranged delivery to correct departments and personnel
  • Stacked boxes and packages using forklifts to prevent damage to products or packaging
  • Processed workloads and maintained safety standards to minimize accidents
  • Worked in different areas of warehouse floor and at dock to meet ever-changing needs
  • Sorted, handled, loaded, and unloaded freight using motorized and manual equipment and by hand
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

CASHIER

Shoprite
Somerset, NJ
09.2020 - 08.2021
  • Adhered to cash handling policies and procedures
  • Processed cash register transactions, inputted product costs, and gave back change
  • Printed receipts and issued credits for returned merchandise
  • Assisted customers with locating items, answered questions, and provided directions
  • Collected payment for customer purchases
  • Maintained merchandise displays, including endcaps, floor displays, and aisles
  • Found ways to improve customer experience and acted as store brand ambassador
  • Processed checks, debit and credit cards, EBTS, WIC checks, refunds, product coupons, and gift certificates
  • Greeted customers and provided prompt and friendly service
  • Provided feedback to store management on products, shortages, and damages
  • Answered questions regarding special and seasonal products
  • Bagged and packaged customer orders and purchases
  • Returned non-purchased products to shelves and performed general merchandising functions
  • Recognized for providing strong customer service with high degree of accuracy
  • Operated cash register to record transactions accurately and efficiently.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

SALES ASSOCIATE

Aeropostale
Bridgewater, NJ
11.2019 - 02.2020
  • Used POS system to scan customer purchases, calculate prices, and process transactions
  • Provided accurate information to help customers quickly navigate store and acquire items for purchase
  • Assisted cashiers and customers with locating products, checking prices, and tracking down replacements
  • Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions
  • Monitored customers for signs of fraud and theft to prevent store losses
  • Monitored aisles, restocked store shelves, organized store products, and cleaned spills
  • Welcomed guests and offered quick assistance to handle diverse needs
  • Assisted with store recovery to maintain clean and organized sales floor throughout shift
  • Tracked customer purchases to predict sales opportunities and adjusted merchandise presentations to push certain items
  • Arranged attractive and creative displays to catch eye of incoming customers and encourage sales
  • Engaged customers and built connections to drive long-term sales

Education

HIGH SCHOOL -

Franklin High School
Somerset, NJ
06.2021

Skills

  • Teamwork
  • Collaboration
  • Strong work ethic
  • Guest engagement
  • Cash handling
  • Professional appearance
  • Memory retention
  • Customer service
  • Team leadership
  • Decision-making
  • Staff management

Accomplishments

I got promoted to be a CRS, Certified Restaurant supervisor, at my current job, Red Lobster.







Interests

Somethings about me is that I love to dance, and it can be at the most random times I love to laugh Laughing really brings warmth to my heart Last but not least I love to take pictures From the start of the picture taking, to the editing, and down to the reactions of my clients & them loving the outcome, really brings me joy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Server

Red Lobster
05.2022 - Current

PACKAGE HANDLER

UPS
09.2021 - 04.2022

CASHIER

Shoprite
09.2020 - 08.2021

SALES ASSOCIATE

Aeropostale
11.2019 - 02.2020

HIGH SCHOOL -

Franklin High School
Ra'Shaunti Jackson