Detail-oriented professional skilled in cash management and effective complaint resolution. Experienced in supervising daily operations and fostering a collaborative team environment to drive improved customer experiences.
Overview
4
4
years of professional experience
Work History
Associate Banker
Chase Bank
177 W Spring Valley Ave, Maywood, NJ
07.2025 - 05.2026
Assisted clients with account inquiries and transaction processing to ensure satisfaction.
Supported daily operations by maintaining accurate financial records and documentation.
Executed routine banking tasks, including deposits and withdrawals, efficiently and accurately.
Collaborated with team members to streamline service delivery processes for improved customer experience.
Strengthened client relationships through consistent communication and personalized attention to individual needs.
Cashier Supervisor
Shoprite
54 Nathaniel Place,Englewood, NJ
02.2022 - 02.2026
Supervised daily operations, ensuring compliance with company policies and procedures.
Trained and mentored new cashiers, enhancing team performance and customer service quality.
Managed cash register functions, ensuring accuracy in transactions and balancing end-of-shift reports.
Implemented new training programs that improved cashier efficiency and reduced transaction times.
Resolved customer complaints effectively, maintaining high levels of satisfaction and loyalty.
Education
Bachelor of Science - Business Administration And Management
Montclair State University
Montclair, NJ
05.2025
Skills
Customer service development
Cash handling expertise
Effective complaint resolution
Point-of-sale system maintenance
Timeline
Associate Banker
Chase Bank
07.2025 - 05.2026
Cashier Supervisor
Shoprite
02.2022 - 02.2026
Bachelor of Science - Business Administration And Management