Rashawn Hickman

Training & Instruction

• Participate in classroom and lead in-vehicle instruction with new hires on core Vehicle Operations skills (callouts, commenting, ODD guidelines), as well as vehicle safety protocols, building trainees from onboarding to full operational independence.
• Manage trainee learning paths in Docebo (LMS), tracking progress through structured Training Check-ins. (ZIP, and Manual Check-Ins)
• Evaluate trainee performance using discretion-based grading criteria including, callouts, commenting quality, and ODD knowledge which delivers targeted individualized coaching.
• Conduct mock IRPs and pre-checkride assessments to independently verify trainee readiness, ensuring a consistent quality bar before certification.
• Enforce in-vehicle safety policy, including zero-tolerance device rules, maintaining a consistent safety culture across trainees and shifts.
• Check daily training schedules and stay aligned via daily instructor sync threads and weekly meetings.
• Very proficient in Google Slides/Sheets/Docs, with a strong emphasis on keeping training materials up to date.

Operations & Coordination

• Participate in pre-mission safety briefings, reinforcing approved troubleshooting and hazard-escalation protocols before each shift.
• Verify vehicle software branch (SHA), and complete pre-mission checklist (PMC) to ensure vehicle readiness.
• Operate autonomous test vehicles through structured mileage-accumulation loops, accruing autonomous driving mileage each shift.
• Monitor autonomous vehicle performance and coordinated with Dispatch teams to troubleshoot in-mission issues.
• File issue tickets (ZPTs) and documented troubleshooting time to support engineering diagnostics.
• Close out missions with shift summaries in FSM covering issues for team leads.
• Pivots to backup vehicles as needed to minimize downtime and maintain mission continuity.